Home-Based Billing Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Number of Openings: 1 Job Description The DCX Client Services Home-Based Billing Coordinator role is responsible for ensuring accurate and timely vendor and client billing for drop - ship orders. Support achieving and maintaining departmental KPIs, including ship to bill and margin targets. A successful Billing Coordinator will be committed to ensuring client satisfaction and company goals are maintained and exceeded. REQUIRED CORE COMPETENCIES Detail-Oriented & Accurate: Strong attention to detail with the ability to maintain accuracy across billing, invoice processing, and data entry tasks. Organized & Efficient: Strong organizational, time management, and multitasking skills with the ability to manage shifting priorities. Strong Communicator: Effective verbal and written English communication skills with the ability to collaborate professionally with vendors, clients, and internal teams. Problem-Solver & Adaptable: Able to troubleshoot billing discrepancies, work under pressure, and respond effectively to changing priorities and deadlines. Team-Oriented & Flexible: Works collaboratively with co-workers, supports business goals, and remains flexible with overtime or changing workloads when needed. WHAT YOU WILL DO Vendor bill management, including vouching verification & payment issuance Review vendor bill discrepancies and work with order production team on resolutions as needed Verify credit card deposits Generate and distribute client order invoices in a timely manner Maintain a 5-day ship to invoice service standard Maintain project files with all updated invoices and project notes Review and report on ready for billing queue Report out order issues and make recommendations for resolution Audit & ensure accurate sales commissions Escalate exceptions to manager WHAT WE LOOK FOR Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Experience: 2 or more years’ experience in accounting (billing), account management, promotional marketing, or a related field Language Proficiency: Strong verbal, written, and English communication skills. Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. Technical Skills : ​ Proficient experience with Microsoft office and Adobe Acrobat. Experience with CRM systems preferred. Training will be provided for our systems. WHAT WE OFFER Salary Range: PHP 43,000 - 45,000 Industry : Promotional Industry Job Type: Full-time Work Shift: 8:00 AM - 5:00 PM CST Workdays : Monday through Friday (USA) #DCXWorkFromHome BENEFITS OF WORKING WITH US Industry-leading salary packages Permanent work-from-home setup Company equipment provided Internet stipends upon regularization HMO Coverage PTO credits and service incentive leaves Major spring and winter company live events Monthly employee appreciation virtual events Company-provided career skills training courses A company culture focused on your personal and professional growth WHO WE ARE DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!