Home-Based DCX Communications Associate

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Immediate Hiring Opportunity

The DCX Communications Associate is a vital contributor to the company's overall communication strategy, ensuring that all messaging is cohesive, effective, and aligns with the organization's mission and values.

The position has a pivotal role in managing and directing the communication efforts of DCX across various platforms, including social media, intranet, email, and printed materials. This position entails a broad range of responsibilities such as researching, writing, editing, and disseminating information about DCX to both internal and external audiences.

To succeed as DCX Communications Associate, you should be able to think creatively and have excellent communication and interpersonal skills. A bachelor's degree with experience as a communications specialist or equivalent experience in a similar role is strongly desired.

REQUIRED CORE COMPETENCIES

• Highly Skilled Communicator - Exceptional written and verbal communication skills, with the ability to convey information clearly and effectively to diverse audiences.

• Maintains a Positive Attitude - Consistently approaches tasks and challenges with optimism and a solution-oriented mindset.

• Well-Structured and Well-Organized - Strong organizational skills, with the ability to manage multiple projects simultaneously and maintain attention to detail.

• Strong Multitasker - Proficient at handling various tasks concurrently, efficiently prioritizing and managing time to meet deadlines.

• A Creative Thinker - Innovative in generating new ideas and approaches to enhance communication strategies and content.

• Collaborative - Effective at working with cross-functional teams, building strong relationships, and fostering a cooperative work environment.

WHAT YOU WILL DO

Content Creation and Management

• Develop and manage content for social media channels, ensuring consistent and engaging messaging.

• Create and update content for the company intranet, keeping employees informed and engaged.

• Draft and send out email communications, including newsletters and announcements.

• Produce printed materials such as brochures, flyers, and reports to support various company initiatives.
• Develop and produce podcast content that highlights DCX's people, culture, expertise, and stories while strengthening brand equity and engagement among employees, clients, job seekers, and the broader community.

• Reputation Enhancement and Event Coordination: Actively seeks opportunities to enhance the company's reputation and coordinates publicity events as needed to promote DCX effectively.

• Proficiency in Design and Publishing Software: Skilled in using design and publishing software to create high-quality, visually appealing communication materials.

Research and Writing

• Conduct research to gather relevant information for communication materials.

• Write clear, compelling, and accurate content tailored to different audiences.

• Edit and proofread materials to ensure high-quality communication outputs.

Strategic Communication Planning and Implementation

• Collaborate with different departments to understand their communication needs and objectives.

• Develop and implement communication strategies that align with DCX's goals and values.

• Monitor and evaluate the effectiveness of communication campaigns, make adjustments as needed.

• Supervises the Overall Flow of Information: Ensures that all internal and external communications are consistent, accurate, and align with DCX's messaging and brand guidelines.

• Implements Communication Policies and Procedures: Develops, enforces, and updates communication policies and procedures to maintain high standards and coherence in all communications.

• Monitor and Report Performance/Analytics: Tracks and analyze web, email, and social media metrics, providing detailed reports to management to assess the effectiveness of communication strategies and campaigns.

Brand Management:

• Ensure all communications are consistent with DCX's brand guidelines and tone of voice.

• Maintain and enhance the company's reputation through effective communication practices.

Crisis Communication:

• Prepare and manage communication plans for potential crises.

• Respond promptly and effectively to any communication challenges that may arise.

WHAT WE LOOK FOR

• Education: Bachelor's degree in communications, journalism, public relations, or a related field.
• Experience: Minimum of 3+ years of relevant experience in a communications role.
• Language Proficiency: Strong verbal, written, and English communication skills.
• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
• Technical Skills: Proficient in desktop publishing software such as Canva, Adobe Photoshop, and other design tools.
• Skilled in video production and editing, with the ability to create engaging multimedia content.
• Proficient in Microsoft Office, particularly SharePoint, as well as content management systems and social media platforms.
• Industry Specific Software/Knowledge:
• Experienced in consistent social media content creation, coordinating graphics, and managing social media accounts.

WHAT WE OFFER

• Salary Range: PHP 35,000 - 40,000
• Job Type: Full-time
• Work Shift: 2:00 AM –11:00 AM CST (3:00 PM to 12:00 AM PHT)
• Workdays: Monday through Friday (USA)
• Benefits of working with us:
• Industry-leading salary packages
• Permanent Work From Home Setup
• Transportation Allowance
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Delegate CX

DCX is an industry leading, offshore BPO company. We help ambitious US businesses grow and scale by equipping them with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.