Home-Based Project Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The DCX Client Services - Home Based Project Manager will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.

Ideal Candidates will be

• Highly proficient communicator in both spoken and written English

• Excellent client-facing and internal communication skills
• Possesses strong multi-tasking and prioritization skill sets
• Extremely detail-oriented
• Have a proven history of meeting deadlines
  

Role Details

• Work Shift: 8:00 AM - 5:00 PM CST (USA)
• Workdays: Monday through Friday (USA)
• Written and spoken English skill: Very Proficient
• Salary Range: 65,000 - 75,000 PHP
  

Job Responsibilities

• Coordinating with cross-disciplined team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with project team members to identify and resolve issues.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.

• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within the project transition period.

• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
• ERP project oversight.
• Ad hoc duties as assigned
  

Additional Job Requirements

• Education: College degree in Marketing, Business Administration, or any related field.

• Experience: 5+ years of proven work experience as Project Manager or similar role.
• Highly organized and able to multitask and oversee several projects simultaneously.
• Website project experience is a plus
• Strong understanding of formal project management methodologies.
  

Software that will be used

• Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)
• Proficient with Google suite (Google sheets, Gmail etc.)
• Proficient with Notion or other similar platforms

About DCX

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Delegate CX

DCX is an industry leading, offshore BPO company. We help ambitious US businesses grow and scale by equipping them with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.