CR
Housing Management Operations Manager
- Salary
- £45.1/hr
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
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About Us
At
Civic Recruitment and Limited, we know that individuals are more than
just fixed expenses; they are the cornerstone of every thriving
organisation. That’s why we are passionate about transforming
recruitment in the public and private sectors.
In the modern job market, organisations in both public and private
sectors face significant workforce challenges. Public sector entities,
such as local councils and central government departments, often
struggle with lengthy recruitment processes, limited access to
qualified candidates, and stringent budgetary and regulatory
constraints. Private sector businesses, on the other hand, encounter
high turnover rates, difficulties managing a mix of permanent and
temporary staff, and challenges in sourcing specialised talent for
niche industries. These sector-specific obstacles, coupled with the
universal complexities of payroll management, create a pressing need
for efficient workforce solutions.
Civic Recruitment Limited addresses these challenges with
innovative recruitment and payroll solutions tailored for diverse
organisational needs. Recognising the critical hurdles organisations
face, the company leverages its expertise to streamline processes,
reduce recruitment times, and alleviate administrative burdens. With
an extensive database of over 1 million pre-screened candidates, Civic
Recruitment Limited is well-positioned to cater to the specific
needs of both public and private sectors.
Job Description
6 months contract with a local authority
Rate: £45.05 per hour Umbrella
Summary
- This position involves leading and managing the Housing Management and Income Recovery Service for a local authority on a 6-month contract. The role is pivotal in overseeing temporary accommodation management, maximizing rental income, and delivering exceptional customer service. The successful candidate will ensure compliance with statutory obligations, council policies, and corporate goals. Additionally, the role supports strategic and operational priorities, fosters continuous service improvement, and ensures value for money, ultimately achieving positive outcomes for households in temporary accommodation.
Responsibilities
- Oversee the Housing Management and Income Recovery Service to meet both operational and strategic goals.
- Manage the Council's temporary accommodation portfolio, ensuring alignment with legislation, policy, and best practices.
- Lead initiatives for rental income collection, arrears prevention, and income maximization.
- Monitor service performance and implement plans to enhance efficiency, quality, and customer satisfaction.
- Manage contracts and relationships with accommodation providers and contractors to ensure compliance and value for money.
- Cultivate effective partnerships with internal departments, landlords, support agencies, and external partners.
Essential Experience
- Extensive experience in managing housing services, temporary accommodation, homelessness, or income recovery.
- Proven leadership and management experience within a housing or local authority setting.
- Demonstrated expertise in rental income collection, arrears recovery, and income maximization.
- Experience in managing contracts and working with external providers.
- Proficiency in handling complex housing management, homelessness, and tenancy-related issues.
Essential Qualifications
- A degree-level qualification or equivalent professional experience in a relevant field.
- A management qualification or significant management experience in housing, homelessness, or a related service area.
- Evidence of ongoing professional development in housing management, homelessness, income recovery, or leadership.
Additional Information
- Contract Duration: 6 months
- Working Hours: 35 hours per week
- Location: 160 Whitechapel Road, London, Tower Hamlets, E1 1BJ, United Kingdom
- Work Pattern: Initially 5 days in the office, transitioning to 3 days in the office
- Payment Schedule: Bi-weekly
- Interview Format: Onsite
- Application Deadline: 30th August 2026, apply ASAP.