HR Business Partner

Benefits: Medical, Dental, & Vision Benefits Opportunity for advancement Training & development Wellness resources 401(k) matching HR Business Partner REMOTE POSITION Reports to: Director of Human Resources Salary: $90,000 - $100,000.00 The HR Business Partner delivers day‑to‑day HR support for assigned business groups, including employee relations coaching, policy interpretation, compliance tasks, and workforce analytics to guide leaders and improve HR processes. ESSENTIAL DUTIES/RESPONSIBILITIES : Core Responsibilities (75%) : Act as the primary HR partner for assigned business groups. Use internal analytics (turnover, retention, employee feedback) to identify trends and guide leaders in addressing workforce challenges. Build and deliver a robust onboarding program that extends beyond Day 1 Partner with managers to ensure new hires integrate successfully and have the support they need. Assist in administering our compensation philosophy, including COLA reviews and quarterly/annual incentive programs. Provide coaching to managers on pay practices, equity, and adjustments. Utilize critical thinking and a firm knowledge and understanding of all HR policies and procedures to provide coaching, guidance, and troubleshooting to supervisors and employees as necessary. Assist with investigations as needed. Provide support and timely issue resolution for various HR requests from employees and supervisors, typically received and processed through the ticketing system. Escalate issues requiring additional review or approval to leadership as needed. Assist the HR team in ensuring compliance with federal, state, and local employment laws and regulations, including ownership of assigned tasks on the HR Compliance Calendar. Gather and maintain data, compile reports, and help analyze HR metrics (e.g., turnover rates, time to hire, headcount hiring costs) to aid in decision-making. All other duties and projects assigned. Projects or Additional Duties Might Include Things Like: (25%): Leverage data and feedback from onboarding surveys to continuously improve employee experience. Partner with people leaders to use compensation analytics to maintain competitiveness and internal equity. Use workforce reporting and analytics to recommend process improvements and support business decisions. Partner with safety or operations leadership to support safety culture, ensuring HR practices support safe behaviors and compliance. Assist with benchmarking and best practice knowledge gathering, and sharing with stakeholders. Identify opportunities for improvement, develop and communicate initiatives or enhancements to improve retention. Coordinate and present training to supervisors about Paul Davis discipline protocols. Administer key HR functions such as applicant administration, including hiring documentation, background checks, and other pre-employment testing; onboarding/offboarding (including handling the administrative aspects of employee terminations); benefits administration, including open enrollment processes; leaves of absence, including FMLA; compensation; performance management; people KPIs, and policy administration. Create and maintain accurate employee data in HR systems (i.e., ADP), including data entry and regular audits to ensure data integrity. Other data maintenance of employee records as needed. Document new and existing HR processes. Create and publish job aids for HR processes that are employee and supervisor-facing. Suggest, coordinate, and deliver communications to increase employee participation in benefits, like 401K. Assist with policy implementation and change management for new benefits deployment. COMPETENCY - KNOWLEDGE, SKILLS, & ABILITIES : Computer literacy with MS Office Suite (Word, Excel, PowerPoint), MS Teams, SharePoint, Adobe, Zoom, etc.) Ability to understand business goals, research best practices, and recommend new approaches, policies, and procedures to affect continual improvements in business objectives, productivity, employee experience, and development of HR within the company Ability to develop strong trusting relationships to gain support and achieve results within the team and with stakeholders Excellent written and verbal communication skills with all levels of the organization Adept at dealing with and solving difficult personnel situations Proven ability to maintain confidentiality and handle sensitive situations with solid judgement and discretion Strong continual learning and self-improvement mindset Works comfortably under pressure and meets tight deadlines Strong troubleshooting, issue resolution, decision-making, and problem-solving skills Excellent organizational skills and the ability to handle multiple tasks simultaneously Meticulous attention to detail Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics REQUIRED EDUCATION AND EXPERIENCE : 3 + years of experience in human resources, preferably in a shared services environment Strong knowledge and application of employment laws and regulations Proficient in using HR software (e.g., ADP, PeopleSoft) and Microsoft Office Suite Exposure and understanding of multiple HR functions and best practices PREFERRED EDUCATION AND EXPERIENCE : Bachelor’s degree in human resources, business administration, or related field HR certification (e.g., SHRM-CP, PHR) is a plus Experience in process improvement initiatives within HR functions Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to stay in a stationary position up to 100% of the time The person in this position occasionally needs to move about inside the office to access file cabinets, office machinery, etc. Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and printer Occasionally will lift up to 10lbs Work Environment: The employee will work remotely from their home office and will be exposed to normal conditions of heat and air conditioning. Most work will be conducted over email, video conferencing, and telephone. Employees must have access to a stable internet connection when working out of the office. Employees must use the provided technology to securely connect remotely. The successful person must be productive with minimal supervision. Travel: This position may require up to 10% travel. This position may require travel for training and team meetings, and may also require travel to office locations. Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. This is a remote position. Compensation: $90,000.00 - $100,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results