HR Business Partner (Manchester/ Office-Based - 4 days in office)

About Finova

Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market.

Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts.

Be part of a team that’s driving innovation, enabling growth, and shaping the future of UK lending. At Finova, our purpose is to make finance work better for everyone by building simple, connected, and intelligent solutions that turn a fragmented market into one customers love. We build careers the same way we build products: with intention, real ownership, and a belief that the best is still ahead.

For Lenders

Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences.

Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market.

About the Role:

We are seeking an energetic and proactive HR Business Partner to join Finova during an exciting period of growth and transformation. Reporting into senior leadership and managing an on-the-ground HR Advisor, this is a true generalist role designed for an owner who thrives in a fast-paced software/tech environment and is comfortable operating with pace and at times, ambiguity.

At Finova, we believe that a People-Centric Culture is fundamental - great people in the right environment build great businesses. In this role, you will balance strategic business partnering with the Senior Leadership Team (SLT) alongside robust operational delivery. You will bring earned trust and honest, authentic communication to every interaction, holding your own with senior leaders. We need someone who can drive performance and engagement, lead change, and streamline core HR processes to champion simplicity first across policy, compliance, payroll, and benefits. A strong in-office presence (4 days per week) will be key to driving engagement, raising performance standards, and fostering team cohesion.

About you:

Tech/Software Sector Experience: Experience working as an HR BP or People Generalist within fast-paced software, technology, or fintech businesses.
SLT Partnering: Ability to build trust, challenge constructively, and act as a credible partner to the Senior Leadership Team.
Start-up / Scale-up Agility: Self-starter with high accountability and comfort managing continuous change.
Transformation Experience: Practical experience leading organizational change and restructures with empathy, clarity, and compliance with employment law.
Employee Relations Expertise: Experience managing casework - including grievances, disciplinaries, performance management, and absence - with fairness, consistency, and compliance with ACAS guidance.
HR Operations & Governance: Strong grounding in HR policy, legal compliance, payroll workflows, and benefits administration, focused on keeping processes simple.
On-Site Presence: 4 days per week in the office to connect with teams, drive engagement, and coach direct reports.
Leadership & Coaching: Experience managing and developing team members (you will manage an HR Advisor on site).

What will you be doing?

SLT Partnering & Strategy: Partner with the SLT on talent, organizational design, and leadership development to support business objectives.
Onboarding & Probation: Improve onboarding and probation processes to help new hires get up to speed quickly and improve retention.
Culture, Engagement & Communications: Lead clear internal communications and engagement initiatives that foster an inclusive, high-performing environment.
Change Management & Restructuring: Lead organizational change programs, managing restructures and exits with professionalism and care.
Performance & Development: Embed regular feedback routines, training opportunities, and clear performance frameworks across teams.
Employee Relations: Serve as the primary contact for ER matters, including grievances, disciplinaries, and performance concerns. Coach managers to handle issues early and fairly.
HR Operations: Oversee day-to-day HR operations, ensuring policy, compliance, payroll coordination, and benefits run smoothly and simply.
Team Management: Manage and mentor an on-site HR Advisor, supporting their professional growth and ensuring effective support across the business.

What We Offer:

Hybrid working 🕰️ We operate on a hybrid model (requiring 4 days in the office each week for this role).
Private medical insurance 👩‍⚕️ Comprehensive health cover, with the option to add your family to your plan, because your well-being matters to us.
Life assurance & income protection 💰 We provide life assurance and income protection to give you peace of mind for the future.
Family friendly policies 👶 Our enhanced family-friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed.
Work from anywhere 🌴 Some thrive in the office, others at home — and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year.
Flexible holiday package 🗓️ Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance.
Company pension scheme 🏦 With salary exchange, you save on tax and can build a secure future.
Employee assistance programme 💞 We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it.
Electric car scheme 🚗 Get a brand-new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance.
Health cash plan 🏥 Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy.
Gym discounts 🏋️ Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide.
Perks that matter 🎁 We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out, we’d love to discuss how your skills and experiences align with our needs.

HR Business Partner