HR Communications Officer

Role: Human Resources Communications Officer

Contract Type: Volunteer, Pro Bono

Interview: October, 2026

Duration 12 Months (With Possible Extension)

Who we are & What do we believe?

Arcadia is a non-profit, international non-governmental organisation with a global presence, comprising 238 members from all seven continents. Founded and headquartered in Geneva, Switzerland, Arcadia is dedicated to two core missions:

Our primary mission is to make university-level education accessible to everyone, irrespective of financial, social, geographical, or political barriers. We strive for academic excellence and aim to diminish the limitations to education, ensuring that high-quality education is available to all. Our secondary mission is to foster a global appreciation and support for art. By addressing contemporary global issues through art in our exhibitions, and highlighting significant art events worldwide, we aim to cultivate a deep-seated art consciousness. Our goal is to inspire a greater appreciation for art in the modern world.

At Arcadia, our academic team consists of over 70 international researchers who contribute to Higher Education-level academic articles across a myriad of disciplines. Our commitment to sharing knowledge without any charges or subscriptions ensures that everyone, everywhere, can benefit from our collective expertise. We believe in the transformative power of education and art to create a better, more enlightened world, a modern utopia.

Wherever you are, whoever you are !

We believe that the internet is one of the greatest resources humanity has achieved, giving us the opportunity to exceed our physical boundaries. Arcadia welcomes all; regardless of gender, ethnicity, and age. We embrace diversity and as an international NGO with more than 79 different nationalities, our aim is to support diversity within our teams and allow people all around the world to have the opportunity to join and contribute and grow in their fields of interest.

About the Position

Arcadia is seeking a proactive and detail-oriented Human Resources Communications Officer to join our HR communications department and support our global mission. This role provides an opportunity to contribute to key communication functions within the Human Resources department, playing an essential part in maintaining efficient and effective internal and external communications.

As an HRCO, you will be responsible for ensuring that HR-related communications are clear, consistent, and well-coordinated across various organisational units with responsibilities divided into Internal and External functions. According to your choice, you shall be appointed to one of the two divisions and you will work closely with the Human Resources Communications Manager.

• External Affairs: This role is directly involved in the recruitment process, managing active communication with candidates. You will be responsible for sending interview invitations, responding to candidate inquiries, and providing necessary updates regarding their application status. As this is a fast-paced function, external communications are handled daily during weekdays, ensuring a seamless experience for potential recruits.

• Internal Affairs: This role focuses on maintaining clear and structured communication within the organisation. You will be responsible for managing internal emails, addressing member inquiries related to policies, contracts, and organisational roles. Unlike the external function, internal communication is handled regularly as inquiries arise, ensuring that members receive timely and accurate information on HR-related topics. Your role will also include tracking and maintaining records related to team activities, such as vacation requests, absences, training participation, and contract to help Arcadia succeed in their HR functions.

Key Responsibilities

External Communication Path

• Handle daily candidate communication, including inviting candidates for interviews, responding to inquiries, and providing updates on their application status during weekdays. Ensure timely and clear communication with potential recruits to maintain a smooth and positive candidate experience throughout the recruitment process.

Internal Communication Path

• Manage internal emails, responding to queries from organisation members regarding policies, contract matters, role-related inquiries, or any other HR-related topics. Ensure regular communication with internal stakeholders, addressing issues or providing guidance as needed.

Collaboration and Reporting

• Report to the HR Communications Manager, providing regular updates on internal and external communication trends, challenges, and any notable issues that arise. Collaborate with HR leadership to ensure consistent and clear messaging across internal and external communication channels.

Skills and Competencies Required

Communication and Relationship Building

• Strong written and verbal communication skills, with the ability to engage candidates and members professionally and clearly. Experience in managing daily communication with candidates, addressing their inquiries, and fostering positive relationships.

Attention to Detail and Time Management

• Excellent organisational skills to manage daily and regular communication tasks effectively.Ability to prioritise tasks and maintain efficiency while ensuring all communications are clear and timely.

Problem-Solving and Internal Coordination

• Ability to address internal queries related to HR policies and contracts, providing clear and accurate information to members. Strong problem-solving skills to manage both internal and external communication challenges as they arise.

Qualifications

• Bachelor’s degree in Human Resources, Communications, Business Administration, or a related discipline required, with a minimum of four years of relevant professional experience in communications. Alternatively, a Master’s degree with at least two years of demonstrated experience in a comparable role will be considered.
• Full professional proficiency in English, both written and verbal, is essential.
• Demonstrated expertise across both external and internal communication functions, including managing candidate-facing recruitment communications and responding to internal stakeholder inquiries with clarity, accuracy, and professionalism.
• Proven track record of delivering a high-quality candidate experience through timely, structured, and responsive communication, alongside the ability to support internal stakeholders with precise and policy-aligned guidance.
• Strong operational command of communication tools and platforms, including email systems, chat applications, and document management solutions, with the ability to track, manage, and report communication flows and related data effectively.
• Demonstrated adaptability and responsiveness to dynamic communication needs, with the capacity to manage shifting priorities while maintaining service quality and timeliness.
• High degree of organisational discipline, with the ability to manage concurrent communication streams, prioritise effectively, and maintain consistency and attention to detail in a fast-paced environment.
• Comfortable with part-time commitment, contributing 8–10 hours (20%) per week, with availability for remote work, selecting your own working hours.
• A motivational and empathetic leadership style, with a commitment to fostering inclusivity, integrity, and excellence. Strong interpersonal skills to inspire trust and credibility within the organization.

What We Offer

• An online certificate with an international serial number after completing one year at Arcadia.
• Access to Arcadia's Executive Education Certificate Program, which includes six courses totaling 64 hours, specifically tailored for your role, with international certification.
• Access to a global network of seasoned professionals and consultants, offering tailored support to help you grow, excel, and advance in your area of expertise.
• We promise you a green world, a new feature. Join a fully net-zero carbon emission organisation committed to supporting a greener world.
• Flexible working hours based on project deadlines. You must be available to work 8-10 hours per week, with the flexibility to choose your working hours.
• The chance to be part of our volunteer organisation, contributing to Arcadia's humanitarian mission to provide education for all.
• Possibility of contract renewal with advancement at your field at the end of your 1 year according to evaluation of the Arcadia Board.
• The opportunity to work remotely, providing flexibility and the ability to balance your work with other commitments.
• The chance to work with a diverse team of individuals from around the world, supporting the organisation's commitment to inclusivity and diversity.
• Being credited with your name, picture and also being credited in the '' Team '' section.
• Training sessions from our valuable and well-experienced team members.
• Being part of our volunteer-based organisation, and the satisfaction of contributing and doing good to the world.

Arcadia is an equal opportunity provider. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.