HR Coordinator

HR Coordinator Full-Time, Mexico | Remote-First | Core Hours 8AM–5PM Central About the Role Lumivero is looking for an organized, people-centered HR Coordinator with strong English proficiency to join our team as a key operational partner within People Operations. You’ll own critical systems and processes that shape the employee experience from the moment someone signs their offer letter through their entire journey with us. This role combines HRIS administration, employee lifecycle coordination, and process improvement. If you love clean data, seamless workflows, and finding smarter ways to do things, you’ll thrive with our team. About the Company At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions. A Culture of Curiosity & AI Innovation We’re rapidly advancing our use of AI across the organization, and we’re serious about making sure every team member has the tools and training to benefit from it. In this role, we’re looking for someone with a genuine curiosity for AI learning and experimentation, someone who’s excited to explore how emerging technology can make HR work smarter, faster, and be more impactful. What You’ll Do HRIS Administration Serve as system administrator for our HRIS — maintaining data accuracy, integrity, and compliance Conduct regular audits and generate recurring and ad hoc reports (headcount, turnover, onboarding timelines, etc.) Partner with IT and vendors to troubleshoot issues and support system enhancements Maintain workflows, security roles, and system configurations Onboarding & Offboarding Own the end-to-end onboarding experience: offer documentation, preboarding communication, and Day 1 readiness Collaborate cross-functionally with IT, hiring managers, and payroll for a seamless new hire experience Manage offboarding workflows, exit interviews, and final documentation Track metrics to continuously identify improvement opportunities HR Operations Process recruiting approvals and offer workflows with HR Business Partners Maintain employee files in compliance with policy and legal requirements Support benefits administration, employee relations, and performance processes Serve as a first point of contact for employee HR inquiries — responsive, accurate, and helpful Process Improvement Identify and drive improvements to HR processes, systems, and workflows Champion automation initiatives within HRIS and ATS platforms Create and maintain SOPs and documentation to keep the team running smoothly What Success Looks Like HRIS data that’s accurate, current, and audit-ready Onboarding and offboarding experiences that consistently earn high satisfaction scores Employee inquiries resolved quickly and thoroughly Measurable efficiency gains through automation and process improvements Strong, trusted partnerships across HR, payroll, IT, and business leadership Qualifications 1-3 years of HR or HR operations experience Hands-on experience with HRIS, ATS, and performance platforms (prior experience with HiBob, JazzHR, 15Five, Paylocity earns extra points) or the demonstrated ability to learn them quickly Strong English proficiency Sharp attention to detail with the ability to juggle multiple priorities in a fast-moving environment Excellent communication skills and a genuine service orientation Comfort handling confidential information with care and discretion Proficiency in Microsoft Office including Excel Bachelors degree in HR, Business, or a related field preferred — equivalent experience welcome Bonus Points Experience supporting multi-state or complex employee populations Exposure to HR analytics or reporting tools Familiarity with labor law and compliance practices Experience with process documentation or continuous improvement methodologies Background in high-growth or fast-paced environments Work Setup We’re a global, remote-first company. We are hiring this role in Mexico. This is a full-time role requiring availability between 8AM and 5PM CT. The position will be employed through our designated Employer of Record partner. Please note that this employer uses an automated AI resume screening tool as part of the application review process. This tool analyzes resumes against job requirements to help identify well-suited candidates based on skills, education, and relevant experience. However, human recruiters and hiring managers remain actively involved throughout the process — they review applications, exercise independent judgment, and make all final shortlisting and hiring decisions.