HR Coordinator

DUTIES AND RESPONSIBILITIES

• Provide exemplary customer service as the first point of contact for HR-related queries from operations.
• Manage Bayshore Medical Personnel Applicant Tracking System, faxes, emails and phone calls from external parties daily.
• Administer the Govt of Canada Security Clearance process for all new HCPs including completion of forms as required, tracking expiry dates.
• Acts as ACSO – Alternative Company Security Officer

• Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labour laws; assist to handle real or suspected violations of legislated requirements.

• Create and/or update internal/external HCP job descriptions as needed.
• Assist recruitment team to maintain/approve/post all internal and external job postings, specifically ensuring all postings have correct formatting and content.
• Assist the Talent Acquisition Specialist(s) as needed. Activities may include: screening resumes, conducting telephone interviews, arranging interviews, completing reference checks, executing offer letters, preparing employment contracts, facilitating first day orientation etc.
• Create and maintain Human Resources files for employees and Contractors of Bayshore Medical Personnel.
• Facilitate HR programs, including but not limited to Performance Evaluations, Service Awards, Employee Satisfaction Surveys, benefits administration and review.
• Support the national BMP orientation, training and education programs.
• Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health & Safety, and Labour laws.
• Participate in ongoing internal and/or external continuing education activities.

• Assist with the recruitment and selection of Administrative employees as requested by the Director of Operations.
• Handle all credentialing; verifying credentials of HCPs with the provincial professional Associations, maintaining up to date records, reminding HCPs of expiry dates and preparing Credentialing reports as required to assist the Staffing Contract Manager
• Champion Bayshore Medical Staffing Concierge Service; assistance with travel, moving, real estate, schooling and day care, gym and spa locations for HCPs who are re-locating as required.
• Maintain HCP human resources files such that all required documentation, including copies of current professional registration, licensing, security clearance, probationary and annual performance reviews, supervisory reports and continuing education documentation are included.
• Maintain past HCP human resources files in conjunction with the immediate supervisor and ensure that final performance reviews and/or exit interviews are included.
• Handle benefits-related inquiries and assist HCPs to complete forms.
• Handle external requests for reference checks and verification of employment, letters of employment and or request for verification of hours worked.
• Assist with discipline and counseling of employees as requested.
• Participate in ongoing internal and/or external continuing education activities
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System
• Participate in proactive Health & Safety activities while performing all duties. Responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Maintain confidentiality of client and corporate information and discuss same only with appropriate Bayshore personnel
• Complete other tasks as requested/required

REPORTING RELATIONSHIPS

Reports directly to the Contracts Manager.

QUALIFICATIONS

Education

Minimum - Secondary School Diploma. Completion of a recognized Human Resources certificate or

diploma program is preferred.

Other Skills and Abilities

Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format;

ability to work independently and as part of a team; competency in keyboarding and Windows software;

ability to operate all standard office equipment; commitment to continued learning.

Internal candidates must have a demonstrated track record of achievement in dealing with clients,

employees and/or contractors and a willingness to pursue recommended Human Resources workshops or seminars that may be recommended by the Director of Operations.

STANDARDS OF PERFORMANCE

The Human Resources Coordinator must demonstrate ongoing competency in completing all duties and responsibilities of this job description, in response to changes by the regulating body, as well as agreed upon specific goals and objectives.