HR Operations Specialist

Zeely AI is an all-in-one AI marketing platform that helps small businesses and marketing teams grow faster and achieve their goals through high-performing content and automation. Our platform enables users to create ad creatives, UGC videos, viral content, banners, and more, as well as launch effective paid and organic campaigns across Meta channels. A few things that define where we are today: 4 years on the market — a stable, profitable company backed by top international investors; 4x growth over the past year; 1,000,000+ businesses already use Zeely, and that number keeps growing every day; Top 3 in our category in the US market; 170+ specialists on the team; US-focused, with a global user base. This isn't a role focused on endless administrative tasks. We're looking for an HR Operations Specialist who enjoys building systems, optimizing processes, automating routine work, and improving the employee experience through efficient operational solutions. If you love bringing structure to processes, working with HRIS platforms, AI tools, and HR analytics, and want to see the real impact of your work — we'd love to meet you! Your Key Responsibilities: Audit HR processes, identify bottlenecks, and implement standardized, scalable workflows Own the full operational onboarding and offboarding lifecycle: documentation, access management, PeopleForce administration, benefits, and cross-functional coordination Administer and continuously improve our HRIS (PeopleForce): configure workflows, automations, and triggers, maintain data accuracy, and implement new processes Coordinate the probation process by launching check-ins, collecting feedback, preparing analytics, and ensuring a smooth onboarding experience for new hires Create and maintain SOPs, process documentation, templates, and our HR Knowledge Base. Coordinate the administration of employee benefits, learning budgets, subscriptions, and internal AI tools Prepare regular HR analytics and reports, including headcount, turnover, onboarding, benefits, and other HR metrics; identify anomalies and help the team make data-driven decisions Collaborate closely with HR, Finance, IT, and Operations teams to ensure smooth and efficient internal processes across the company What You Need to Join Us: 2–3+ years of experience in HR Operations, People Operations, or HR Administration within product or tech-driven companies Hands-on experience administering an HRIS (PeopleForce, BambooHR, HiBob, or similar), not just using it as an end user Experience managing the full onboarding and offboarding lifecycle Experience creating SOPs, process documentation, and operational templates Understanding of AI tools and enthusiasm for leveraging them to improve efficiency Experience working with HR analytics and reporting — you're comfortable collecting data, preparing reports, identifying trends, and spotting anomalies A systems-thinking mindset with a passion for improving processes rather than simply maintaining them A process-oriented approach — you look for root causes instead of only fixing symptoms Ability to work independently while knowing when to escalate non-standard situations Comfortable working in a fast-paced environment and effectively prioritizing multiple tasks Strong organizational skills, excellent communication, attention to detail, and a high level of ownership Why It’s Exciting to Work With Us: Build AI-powered tools with real impact, helping over one million small businesses grow, compete, and launch ads without agencies or complex marketing setups. Join a strong A-level team of experienced professionals who set a high bar and push each other to do better work. Remote-first approach: work from anywhere, with access to our offices in Warsaw and Kyiv. We take care of the essentials. Paid time off, sick leaves, and financial support with private entrepreneurship matters. Regular performance reviews to ensure your growth is transparent and rewarded. Recruitment Process: Recruiter interview → Hiring Manager(HRBP) Interview → Final Interview with COO → Reference check → Job offer. Send us your CV — we’d love to get to know you better! 💚