HR/Payroll Workforce Consultant

Optimal, is looking for a highly organized and hands-on HR/Payroll Workforce Consultant to join our team. This role is key in managing the full employee lifecycle, with a strong focus on payroll processing, workforce management, and process improvement. The ideal candidate will have a generalist HR background, with payroll to support our team. This is a hands-on role that requires someone who can manage day-to-day HR/Payroll operations while also identifying and implementing process improvements to enhance efficiency and effectiveness. Main Responsibilities: Manage the end-to-end payroll cycle, ensuring accuracy, timeliness and compliance with Greek labor and payroll legislation. Manage onboarding and offboarding processes, including all required declarations and submissions in ERGANI II. Manage and update work schedules, shifts, attendance, overtime, absences, leaves and other payroll-related data. Collect, validate and reconcile workforce and payroll data to ensure accurate payroll processing. Operate HRM and payroll systems, including Epsilon Net Payroll, ensuring data accuracy and process efficiency. Act as the primary point of contact for assigned clients on Payroll, Workforce Management, HR, Compensation & Benefits and labor-related matters. Provide hands-on HR operational support at client premises, including regular on-site visits approximately 1-2 times per week. Manage employee benefits administration and respond to employee and client payroll/HR inquiries. Ensure compliance with Greek labor legislation, ERGANI II requirements and internal HR policies, supporting audits, statutory reporting and regulatory inspections. Prepare payroll, workforce and KPI reports and identify opportunities for process improvement and reporting automation. Collaborate with the Legal Department on labor law matters and provide clients with appropriate operational support and guidance. Maintain strong client relationships through regular communication, proactive issue resolution and continuous service improvement. Requirements: Bachelor’s degree in human resources, Business Administration, Accounting or a related field 3-5 years of experience in an HR generalist role, including payroll processing and workforce management Excellent knowledge of ERGANI, EFKA procedures, and payroll regulations Solid understanding of current Greek labor and social security legislation Familiarity with Business Payroll software by Epsilon Net Ability to handle confidential information and solve problems effectively Excellent organizational and time-management skills Ability to multitask and juggle several responsibilities simultaneously Strong problem-solving and decision-making abilities, with attention to detail Advanced business writing and oral skills both in Greek and English Ability to meet deadlines Professional certification in Microsoft Office (MS Outlook & MS Excel) What the company offers: Competitive remuneration package Health and Life Insurance Plan Excellent career opportunities and learning development Modern and friendly working environment. Working within an outstanding Team of experts in a dynamic and fast-growing organization. About Optimal Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions: Talent Acquisition HR Strategy & Talent Development Learning & Development Workforce Management Recruiting Outplacement