HubSpot CRM Administrator

Location: Dunbridge, OH or Remote

Position Summary

The HubSpot CRM Administrator is responsible for the administration, configuration, optimization, and governance of the company's HubSpot platform across multiple brands. As the primary platform administrator, this individual contributor ensures HubSpot remains a scalable, reliable, and well-governed foundation for customer engagement, marketing operations, and lifecycle communications.

Partnering across Marketing, Sales, and Customer Success, this role owns platform configuration, data quality, integrations, automation, technical troubleshooting, AI enablement, and reporting while balancing centralized governance with brand-specific needs.

What You'll Do:

Platform Administration & Governance

Administer, configure, maintain, and optimize HubSpot across multiple brands
Manage CRM objects, properties, pipelines, associations, lists, workflows, permissions, teams, and user access
Evaluate, configure, and enable new HubSpot features and AI capabilities
Establish governance for naming conventions, folder structures, lifecycle stages, templates, automation, and reporting
Maintain platform documentation, technical standards, and best practices

CRM Data & Content Management

Own CRM data architecture, hygiene, integrity, and ongoing maintenance
Resolve duplicate, incomplete, and inconsistent data while maintaining a trusted source of truth
Ensure assets are organized, current, and easily accessible across brands

Lifecycle Marketing Operations

Configure and maintain audience segmentation, workflows, automation, and campaign infrastructure
Troubleshoot platform, automation, integration, and campaign issues and implement sustainable solutions
Build scalable technical solutions that support customer journeys across multiple brands and customer segments

Reporting & Insights

Build and maintain dashboards, operational reports, and reporting infrastructure
Partner with stakeholders to define reporting requirements and ensure reliable, consistent measurement
Monitor CRM health, automation performance, data quality, and platform adoption

Cross-Functional Partnership

Collaborate with Marketing, Sales, Customer Success, and HR to improve processes, integrations, and data quality
Train users on HubSpot functionality, AI best practices, and platform standards
Identify and implement opportunities to improve efficiency through automation, integrations, and process optimization
Serve as the primary HubSpot resource for internal troubleshooting

What You Bring:

3+ years of experience administering HubSpot or a comparable CRM and marketing automation platform
Experience with CRM configuration, automation, reporting, data governance, integrations, and technical troubleshooting
Experience working with APIs, webhooks, system integrations, or custom CRM functionality
Excellent analytical, organizational, and problem-solving skills
Ability to manage multiple priorities and work independently in a cross-functional environment
HubSpot certifications (Marketing Hub, CRM, and/or Operations Hub) preferred
Experience supporting multiple brands or business units within a shared CRM preferred
Experience with JavaScript, HubSpot custom code actions, APIs, and integration development a plus
Familiarity with lead management, attribution, lifecycle architecture, and marketing operations a plus

Join a Team That Changes Lives

Principle Business Enterprises, Inc. (PBE) is a family-run, value-driven organization with a deep commitment to improving lives. With over 60 years of service to the healthcare field and more than 30 years as a pioneer in incontinence and moisture management solutions, we're proud of the impact our products and people make every day.

We offer excellent health benefits including free access to onsite and local health clinics, paid personal and vacation time, an annual profit-sharing bonus, a 401k plan with company match, company-paid disability and life insurance, and more. We foster a supportive environment where safety, quality, teamwork, and continuous improvement come first.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

We are an equal opportunity employer and are committed to non-discrimination in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

As a federal contractor, PBE complies with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act. Veterans and individuals with disabilities are encouraged to apply. Reasonable accommodations are available throughout the application and hiring process.

HubSpot CRM Administrator