Human Capital Generalist

Description Position Summary The Human Capital Generalist serves as a strategic and hands-on partner to managers and associates, delivering comprehensive human resources support with a strong focus on recruiting, benefits administration and HRIS management. Essential Job Functions Serves as primary contact for benefits management. Acts as a liaison between CNL and benefits broker and vendors, and manages employee benefits inquiries, enrollment and coverage questions, and issue resolution Provides consultation to managers on job openings and staffing matters. Assists with full-cycle recruiting from requisition through onboarding including job description development, candidate sourcing, interview coordination, pre-employment processing, and new hire orientation ensuring a seamless candidate experience Manages 90-day evaluation process for new hires, to track progress and ensure timely completion of evaluations. Serves as HRIS contact and primary interface with HRIS vendor for issue resolution, system upgrades, testing, implementations, and process improvements Coordinates annual benefits open enrollment, including vendor communication, system configuration, employee education, and compliance requirements Partners with benefit vendors and brokers to ensure accurate administration, timely issue resolution, and effective communication Administers leave programs (FMLA, ADA, STD, LTD) effectively and compliantly, including ensuring accurate and timely documentation Supports the annual merit and bonus administration process, including documentation of awards, and upload/audit of information into the HRIS platform Manages employee lifecycle transactions on the HRIS platform (hires, changes, terminations, benefits, and organizational updates) Generates and analyzes HR reports and dashboards related to headcount, turnover, benefits, compliance, and other HR metrics. Provide other ad-hoc reports as requested. Partners with Pay Services team to support compensation-related processes, including salary updates, bonus payments, and 401(k) contribution changes, ensuring accuracy and alignment across system Serves as primary point of contact for audit and due diligence requests; ensuring timely, accurate and confidential responses Completes employment verification and unemployment claim responses in a timely manner Assists in the development and implementation of HC-related policies, procedures and programs that support the company’s objectives and uphold the Core Values Ensures compliance with federal, state, and local employment laws and internal policies Prepares and files annual EEO-1 and PPACA reports while maintaining accurate and up-to-date records and documentation Manages projects and perform other related duties as assigned to enhance HR effectiveness Competencies Considerable knowledge of Human Resources practices and principles Advanced understanding of benefits administration and HRIS systems Strong judgment and decision-making skills Proactive customer service mindset Takes initiative and is solution-oriented in all interactions Able to communicate effectively, both verbally and in writing Strong interpersonal and collaborative skills Excellent project management and organizational skills, with strong attention to detail Strong computer skills, including the use of Microsoft Excel, Word, and PowerPoint Skill in working with, managing and maintaining the integrity of confidential information Able to multi-task and work effectively under pressure, and meet established deadlines Adaptability, flexibility Education/Experience Bachelor's degree required Minimum of 3-5 years of Human Resources experience Specific experience with UKG HRIS platform strongly preferred