Human Resources Assistant

Role: Customer service / HR Assistant

Location : Hyderabad

Experience: 6 months to 1 year

Location: Work from Home (Candidates must be based in Hyderabad)

Shift: 24x7 (Primarily Night Shift)

Notice Period : Immediate joiners only

Interview Process: 1 F2F Round

Key requirements:

• Location: Hyderabad
• Work mode: Work from office
• Shift flexibility: Candidates must be flexible to work Day shift, EMEA shift, and NORAM shift
• Experience: 1 year experience can be considered

Roles and responsibilities

• Customer Support Voice email and Chat
• Customer support , Good Communication skill
• Manage time and attendance matters across multiple buildings
• Handle trouble ticket queues for time and attendance issues
• Ensure fast, accurate, and reliable data entry
• Resolve incoming inquiries related to time and attendance
• Understand attendance policies, employee groups, and applicable laws
• Report directly to the Time and Attendance Manager or POC