Human Resources Specialist

Position: Human Resources – Specialist

Location: Baltimore, MD #Remote

Duration: 6 months

Licenses/Certifications: Human Resources\PHR or SHRM-CP required

Job Description:

Responsible for responding to general associate inquiries about human resources programs, procedures, and policies. Serves as the initial point of contact for HR inquiries for the workforce. (Tier 1 support). Assist functional teams daily to ensure all customer requests are handled in a timely and confidential manner.

Licenses/Certifications: Human Resources\PHR or SHRM-CP required

Education Details:

• Education Level: High School Diploma
• Experience: 3 years years of related experience
• Customer service experience, hr onboarding experience, or experience as an hr technician/analyst/generalist.

Knowledge, Skills and Abilities (KSAs):

• Ability to work as part of a collaborative team and independently., Proficient
• Knowledge of multiple human resource disciplines including compensation, benefits, employee relations, immigration, performance management, federal and state employment laws., Proficient
• Strong customer service skills. , Proficient
• Strong acumen with systems, data, and reporting., Proficient
• Proficiency with Microsoft Office Suite , Proficient
• Excellent communication skills (both verbal and written), Proficient
• Fast- pace environment with changing priorities, ability to face ambiguity and rapid change., Proficient

Additional Skills:

HR experience from Healthcare Insurance Claims industry supporting employee relations, recruitment, corrective action. Skills in HR processes, and policy interpretation.