hybrid junior it helpdesk administrator msp

Hybrid Junior IT Helpdesk Administrator – MSP New York, NY $55,000 -$65,000 About Hybrid Junior IT Helpdesk Administrator – MSP We are seeking a Hybrid Junior IT Helpdesk Administrator – MSP to join our fast and rapid growing IT company. The Hybrid Junior IT Helpdesk Administrator – MSP will be joining us full-time and gaining hands on experience while working with the most latest technologies. If you are ready to gain hands on experience with new technologies and have opportunity to internal grow within the company, we encourage you to keep reading… The Hybrid Junior IT Helpdesk Administrator – MSP will work with small to medium sized businesses. The Hybrid Junior IT Helpdesk Administrator – MSP will be the first point of defensive and helping clients resolve issues. The Hybrid Junior IT Helpdesk Administrator – MSP will be working closely senior engineers who will provide them monitorship and hands one experience. You will also will be working closely with ConnectWise, O365 and Active Directory. Hybrid Junior IT Helpdesk Administrator – MSP Experience: Provide remote support to end-users at multiple customer sites, including Install, configuring, and troubleshooting Windows OS and Microsoft Office applications Experience supporting password resets in Active Directory, Office 365, etc. Perform administrative tasks in Office 365 (i.e. creating users, distro lists, forwarding rules, etc.) Troubleshoot network connectivity issues Some experience or knowledge on how to configure and troubleshoot Cisco Meraki firewalls and wireless access points Configure and troubleshoot point-to-site VPN connections Being the first point of defense and trying to resolve the issues before escalating the issue Act as liaison between customer and 3rd party vendors (i.e. internet service providers, line-of-business software vendors, etc.) Hybrid Junior IT Helpdesk Administrator – MSP Salary and Benefits: Salary: $55k – $65k Full-Time Simple IRA with an Employer Match Health Insurance Generous PTO Reimbursement for Training/Certs Location New York, NY Salary $55,000 -$65,000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: New York, NY Job ID: BW1269 Published Date : June 13, 2025 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston