Identity Product Owner

Working in tech at Australia Post is where innovation and problem solving meets great people and agile working. You’ll work with bright people on building and maintaining products and services that you and every other Australian get to benefit from every day. Whether you’re working from our modern office or your one at home, you’ll be part of a culture of collaboration and connection, making long-lasting impact right across Australia.

About the opportunity

As our Identity Product Owner, you'll help shape the future of Identity and Access Management (IAM) at Australia Post. Reporting to the Manager, Identity Partnership, you'll partner closely with stakeholders across Technology, Cyber Security and the business to understand challenges, define priorities and drive the delivery of IAM capabilities that improve security, user experience and business outcomes. You'll take ownership of the product roadmap and backlog for Privileged Access Management and Non-Human Identity, helping shift the team from a reactive to proactive delivery model.

You’ll also 

• Develop and manage the product roadmap, backlog and priorities for Identity and Access Management services.
• Partner with business and technology stakeholders to understand pain points, gather requirements and identify opportunities for improvement.
• Work closely with engineering teams to deliver IAM solutions that align with business, security and regulatory requirements.
• Drive continuous improvement across Privileged Access Management and Non-Human Identity capabilities, ensuring investment delivers measurable value.

About you 

You're a naturally curious and customer-focused product professional who enjoys building relationships and influencing outcomes. You know how to navigate complex stakeholder environments, balance competing priorities and translate business needs into practical solutions. Comfortable wearing multiple hats, you're happy getting involved in requirements analysis, testing and delivery activities to help achieve the best outcome.

You’ll also need 

• Experience as a Product Owner within Identity and Access Management environments.
• Strong knowledge of CyberArk, Privileged Access Management, Non-Human Identity and broader IAM capabilities.
• Demonstrated experience in stakeholder management, requirements gathering, backlog prioritisation and project delivery.

What else is in it for you?

• Play a key role in shaping and evolving IAM capabilities within one of Australia's most recognised and trusted brands.
• Gain broad exposure across Cyber Security, Technology and business teams, with the opportunity to influence strategy and delivery outcomes.
• Join a supportive, collaborative team where you'll have the autonomy to make an impact and help build capability from the ground up.
• Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
• Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
• Opportunities for growth and development through formal programs or mentorship
• Exclusive team member discounts and offers for more cash in your pocket, and access to health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.