Incident Response Management

Incident Response Management We usually respond within 2 hours About Orbia: Orbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximising value to our shareholders, customers and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Orbia Advance Corporation has five business groups which offer innovative solutions across multiple industries including building and infrastructure, data communications, chemicals and more. In 2018, Orbia Advance Corporation bought a majority stake in Israeli-based Netafim, the world’s leader in drip irrigation, and is helping the world ‘grow more with less’ as it helps to solve food and water scarcity. Orbia Advance Corporation has operations in 41 countries with more than 22,000 employees. We started as a producer of commodities and have evolved to become a provider of innovative solutions that address the global issues of rapid urbanisation, water and food scarcity, and a growing and aging population. We’re already a global leader in Polymers, Fluor, Building & Infrastructure, Datacom, and Precision Irrigation. We have embarked on a CEO-led transformation, as part of our journey to become a truly purpose-led, future fit company. Purpose The Staff Incident Response Analyst is a staff-level individual contributor within Orbia's Cyber Incident Response Team (CIRT), responsible for shaping how the organization prepares for, investigates, contains, and recovers from cybersecurity incidents at global scale. This role leads the most complex and high-impact incident response efforts while also building the systems, playbooks, automation, metrics, and readiness frameworks that improve the effectiveness of the broader incident response function. Main Responsibilities Lead Orbia's most complex and high-impact security incidents, serving as a senior technical escalation point and coordinating response activity across internal teams, service providers, and business stakeholders. Design, maintain, and continuously improve incident response playbooks, runbooks, decision trees, and escalation procedures for the most critical incident types. Build and mature incident response automation and orchestration capabilities, including evidence collection workflows, enrichment pipelines, repeatable containment patterns, and case-management efficiency improvements. Design and lead cross-organizational incident readiness activities, including technical tabletop exercises, pre-staged response kits, crisis-response technical preparation, and business-unit escalation readiness. Drive proactive threat hunting and technical validation of detection and control coverage against emerging threats, using threat intelligence, incident learnings, behavioral analytics, and data from across Orbia's detection stack. Shape the incident response tooling strategy by evaluating integrations, identifying capability gaps, and partnering with engineering teams and vendors to improve the response toolset. Define, track, and report incident response operational metrics such as time to detect, time to contain, time to recover, case quality, and exercise outcomes, using the results to prioritize process and tooling improvements. Partner with Legal and Compliance, Security Architecture and Engineering, Cyber Threat Operations, and IT leaders to ensure evidence handling, forensic support, response coordination, and remediation execution are aligned during active incidents. Lead post-incident reviews and root-cause analysis for major incidents, translating findings into improvements in detection logic, response procedures, security controls, and operational resilience. Experience and knowledge required Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Engineering, or a related field, or equivalent hands-on experience Desirable: Master's degree in Cybersecurity, Computer Science, Engineering, or Business English: Fluent, written and verbal 8 to 12 years of experience in one or more of the following areas: incident response, digital forensics, security operations, cyber threat hunting, cyber threat intelligence, or cyber defense engineering Demonstrated experience leading complex, high-severity incidents and serving as a senior escalation point for technically difficult or business-impacting cases Strong experience building or maturing incident response capabilities beyond case handling alone, including playbooks, automation, tooling integration, readiness exercises, or metrics programs Deep technical experience with the incident management lifecycle, containment strategy, evidence handling, forensic support, and post-incident root-cause analysis Strong working knowledge of enterprise security platforms such as SIEM, EDR/XDR, SOAR, email security, DNS security, identity telemetry, network security tooling, and forensic collection or analysis tools Strong knowledge of threat actor tactics, techniques, and procedures, including use of frameworks such as MITRE ATT&CK and incident response models such as NIST SP 800-61 Hands-on capability with scripting or automation in Python, PowerShell, or similar languages to improve response workflows and reduce repetitive work Experience influencing IT, security engineering, legal, compliance, and business stakeholders in a matrixed enterprise environment without formal authority Our Global brands: Dura-Line, Koura Global, Vestolit, Netafim, Alphagary, Wavin. They offer a broad range of value-added solutions and finished products that contribute to customers’ success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Orbia Advance Corporation delivers Total Value to customers, employees and investors worldwide, every day . Team Information Technology Locations San Antonio de Belén, Costa Rica Remote status Fully Remote Employment type Full-time Employment level Professionals San Antonio de Belén, Costa Rica About Orbia Orbia is a global company driven by the purpose to advance life around the world. With more than 70 years of experience in materials innovation, our purpose connects our six business groups and guides how we grow, solve and create impact. Across Polymer Solutions (Vestolit & Alphagary), Building & Infrastructure (Wavin), Precision Agriculture (Netafim), Connectivity Solutions (Dura-Line) and Orbia Fluor & Energy Materials, our global community of more than 22,000 employees is thinking big and working smart to help address some of the world’s toughest challenges. From creating solutions that help deliver clean water, fresh food and connectivity to advancing the materials that support decarbonization and the energy transition, we never settle for “good enough” when there is an opportunity to make life better. We welcome owner-minded dreamers, doers and builders who are ready to grow their potential and contribute to work that matters. Wherever you work across our sites in more than 50 countries, you can bring your skills, talents and perspectives to a global community united by purpose and values. Join us at Orbia: where purpose comes to life.