Industry & Enterprise – Banking - Business & Technology Delivery Manager

We are seeking an experienced Capital Markets professional with deep Corporate Actions expertise to lead client transformation initiatives and overseeing the accurate and timely processing of corporate action across asset servicing and post-trade operations. This individual will lead a team of professionals, ensuring compliance with regulatory requirements, mitigating risk, and optimizing operational efficiency. The role combines domain expertise with consulting, transformation and senior stakeholder management.

Key Responsibilities

Leadership & Strategy:

• Provide strategic direction for the Corporate Actions function, ensuring alignment with business objectives.

• Lead, mentor, and develop a high-performing team, fostering a culture of accountability and continuous improvement.

• Drive automation and process enhancements to reduce manual intervention and improve scalability.

Operational Oversight:

• Oversee the end-to-end processing of voluntary and mandatory corporate actions (e.g., dividends, mergers, spin-offs, tenders, proxy voting).

• Ensure accurate reconciliation, entitlement calculations, and timely settlement of corporate action events.

• Monitor and mitigate operational risks, ensuring compliance with industry regulations (e.g., SEC, DTCC, ISO standards).

Stakeholder Management:

• Act as the primary escalation point for complex corporate action issues, resolving discrepancies with custodians, brokers, and clients.

• Partner with Technology, Middle Office, and Front Office teams to enhance systems and workflows.

• Represent the firm in industry forums, staying abreast of market changes and best practices.

Risk & Compliance:

• Implement robust controls to prevent financial losses due to corporate action errors.

• Ensure adherence to internal policies, SLAs, and regulatory requirements.

• Conduct periodic audits and reviews to maintain data integrity and operational resilience.

Reporting & Analytics:

• Develop KPIs and metrics to track team performance and operational efficiency.

• Present executive-level reports on corporate actions processing, risk exposure, and process improvements.

Qualifications & Skills:

• Education: Bachelor’s degree in Finance, Business, or related field; MBA or CFA preferred.

• Experience: 10+ years in securities operations, with at least 5 years in a leadership role managing corporate actions.

• Technical Skills:

• Deep knowledge of global corporate action types and market practices (SWIFT, DTCC, ISO 15022/20022).

• Proficiency with corporate action platforms (e.g., Bloomberg, Broadridge, SmartStream, Euroclear, Clearstream, S&P).

• Strong understanding of settlement processes (DTC, Euroclear, Clearstream).

• Soft Skills:

• Exceptional leadership, communication, and stakeholder management skills.

• Analytical mindset with a focus on risk management and process optimization.

• Ability to thrive in a fast-paced, deadline-driven environment.

• Experience in asset management, investment banking, or global custodian operations.

• Familiarity with AI/ML applications in corporate actions automation.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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