Industry & Product Researcher

About the Company

We are a global digital asset trading platform operating across multiple regions. Our products span spot and derivatives trading, quantitative trading, and financial infrastructure. We work as a 100% remote team, building systems where accuracy, resilience, and trust matter under real market conditions.

Role Background

The on-chain trading, CEX, Web3 and crypto payment sectors are highly competitive, with product and business model innovations evolving rapidly. Competitor moves in product experience and business strategy can reshape the market within weeks. To help the product and R&D teams capture industry innovation in a timely manner and support product decision-making, we are hiring a dedicated Industry & Product Researcher to conduct competitor benchmarking, product experience reviews, and translate external insights into actionable product input.

Responsibilities

• Continuously track key competitors across CEX, Web3 and Pay-related business lines, monitoring product updates, business model changes, and user experience improvements. Build and maintain a competitor intelligence database.
• Conduct hands-on product reviews and user experience testing of competitor products, covering key user flows and identifying innovations in business models, product features, and interaction design.
• Deeply analyze identified product innovations, assess their user value and applicability across different regions and user segments, and turn insights into practical product optimization suggestions for relevant product teams.
• Follow global market trends and competitor movements, including product experience differences across regions and languages, and produce internationally informed benchmarking analysis.
• Deliver monthly or quarterly industry and competitor analysis reports by business line to support product and business decisions.
• Combine industry reports and on-chain data to form insights into market trends and help the team build a broader industry perspective.

Requirements

• 3+ years of experience in product management, industry research, competitor research, or related roles.
• Strong understanding of the crypto industry; ideally a deep user of on-chain trading or crypto-related products, with familiarity with leading products across major crypto segments.
• High sensitivity to industry trends and competitor changes, with the ability to proactively and frequently identify new market moves.
• Strong product sense, with the ability to judge whether a feature or experience represents real innovation and user value, rather than simply listing functions.
• Strong user perspective, able to evaluate product experience from real user scenarios and identify pain points in key workflows.
• Global mindset, with an understanding of user habits, regulatory environments, and product differences across regions.
• Excellent structured thinking and written communication skills; reports should include clear conclusions, insights, and actionable recommendations.
• Good English reading and writing skills, with the ability to efficiently gather and digest English industry information and competitor intelligence.
• Strong cross-functional communication skills.

Preferred Qualifications

• Experience in crypto exchanges, wallets, Web3 products, or fintech products.
• Experience in global products, overseas markets, research, or operations across multiple regions.
• Experience building a competitor intelligence system or competitor database from 0 to 1.