Freelance Product Researcher

Freelance Product Researcher About Luxehouze Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity. We are looking for a Freelance Product Researcher, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale, not just “execute tasks.” As a Product Researcher, you will play a critical role in shaping product decisions by grounding them in deep customer and market insights. You will lead end-to-end research initiatives to understand customer behaviors, needs, and pain points across Luxehouze’s luxury buying and selling journey—spanning Watches, Fashion, and other goods. This role partners closely with Product Managers, Designers, Engineers, and Business stakeholders to ensure that every major product initiative is informed by clear, actionable research. You are expected to not only execute research, but also influence strategy and decision-making through strong storytelling and insight synthesis. What Will Be Challenging Please read this carefully - it’s here to help you self-select. Expectations are high and visible Problems may be ambiguous and fast-moving Priorities can change as the business scales Feedback is direct and frequent Performance is measured by results, not intentions If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit. Responsibilities: Plan, design, and execute end-to-end qualitative and quantitative research , including interviews, usability testing, surveys, and diary studies in Singapore Able to do market research: measure market size, growth opportunities, TAM/SAM/SOM, industry reports, trend analysis Translate complex user behaviors into clear insights, opportunity areas, and product recommendations Collaborate closely with Product Managers and Designers to shape product discovery, validation, and prioritization Conduct research across multiple domains such as customer acquisition, conversion, trust, post-purchase experience, and internal tools Build and maintain user personas, journey maps, and insight repositories to support long-term product strategy Support experimentation by defining research hypotheses, success metrics, and evaluation frameworks Present research findings confidently to senior stakeholders , influencing roadmap and strategic decisions Ensure research practices are ethical, unbiased, and aligned with Luxehouze’s luxury brand positioning Requirements: 2-4 years of experience in Product Research, UX Research, UI/UX Design, Product Management or related fields, Business & Accounting Fresh graduate/career mover is welcomed Comfortable working in cross-functional teams with Product, Design, Engineering, and Business stakeholders Excellent communication and storytelling skills, able to influence without authority Experience working in fast-paced, ambiguous environments and managing multiple research streams Bonus: can speak Indonesian, English, and Chinese fluently Bonus: knowledgeable in luxury fashion business and trends Bonus: Experience in luxury, fashion, watches, or high-consideration purchases/e-commerce/OTA (online travel agent) Department Engineering & Product Development (EPD) Locations Singapore Remote status Fully Remote About Luxehouze At Luxehouze , we believe that values encompass a collection of positive elements that shape our beliefs. We prioritize the well-being of our employees at all levels, acknowledging and appreciating their professional and personal aspirations. Our focus is on teamwork, integrity, and performance, cultivating an environment that reinforces our core values. We are committed to bringing people together and ensuring that everyone is aligned toward a common objective. We encourage a culture of feedback, where giving and receiving input is valued and fostered. Each team member at Luxehouze takes ownership of their tasks, actively contributing to the realization of ideas. It is an amazing place to work, where we not only learn and forge new friendships but also provide a competitive culture and benefits to support our talented workforce. Join us at Luxehouze, where you can experience a fun workplace with a hybrid working arrangement. We offer a Laptop Ownership Program to our employees and provide 16 days of annual leave without deducting from your annual leave balance for collective leaves. Moreover, we promote opportunities for learning and growth through training and development initiatives. To add excitement to the work environment, we organize interesting employee activities and programs. Explore our current job openings below and become a part of our success story as LuxeSquad!