Info Sys Applications Analyst 2 - Hybrid Nashville, TN
- Hiring from
- United States
- Work type
- Hybrid
- Posted
- Sep 22, 2026
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Job Description
- Providing primary application support for CityWorks which is being used by a select group of general government departments.
- Performing application testing (test plans/cases and execution) and troubleshooting for all CityWorks and related systems and applications.
- Performing business analysis activities for enterprise-wide application such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings.
- Report or form creation/modification in Crystal Reports and SQL queries using Cityworks and Land Management data.
- Performing project analysis activities for enterprise-wide application projects such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings, and preparing application requirements/specifications.
- Coordinating and communicating with other team members including process owners, users, departments, ITS technical team, and consultants.
- Data extracts from SQL based on user request and/or public request
- Experience with CityWorks configuration and support, Crystal reporting, and SQL queries
- Experience with SQL Server Management Studio (SSMS)
- Experience writing SQL queries to update or extract data from a SQL database
- Experience as systems analyst, supporting users with issues resolution, system enhancement, upgrades and conversion.
- Experience coordinating and conducting end-user training including preparing and updating training materials. As part of an implementation training rollout a plus.
- Experience with Microsoft Office Suite.
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Requirements
| Type | Category | Qualification | Description | Competency | Required | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Skills | Languages | SQL | Writing SQL scripts using SSMS | Proficient (4-6 Years) | Yes | ||||||||
| Skills | Others | Communication skills both verbal and written | | Proficient (4-6 Years) | Yes | ||||||||
| Skills | Others | Learning ability | | Proficient (4-6 Years) | Yes | ||||||||
| Skills | Others | Software Troubleshooting | | Novice (1-3 Years) | Yes | ||||||||
| Skills | Others | Team work | | Proficient (4-6 Years) | Yes | ||||||||
| Skills | Tools | Crystal Reports | | Proficient (4-6 Years) | Yes | ||||||||
| Skills | Tools | MicrosoftOffice | | Proficient (4-6 Years) | Yes |