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Info Sys Applications Analyst 2 - Hybrid Nashville, TN

Hiring from
United States
Work type
Hybrid
Posted
Sep 22, 2026
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Job Description

  • Providing primary application support for CityWorks which is being used by a select group of general government departments.
  • Performing application testing (test plans/cases and execution) and troubleshooting for all CityWorks and related systems and applications.
  • Performing business analysis activities for enterprise-wide application such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings.
  • Report or form creation/modification in Crystal Reports and SQL queries using Cityworks and Land Management data.
  • Performing project analysis activities for enterprise-wide application projects such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings, and preparing application requirements/specifications.
  • Coordinating and communicating with other team members including process owners, users, departments, ITS technical team, and consultants.
  • Data extracts from SQL based on user request and/or public request
  • Experience with CityWorks configuration and support, Crystal reporting, and SQL queries
  • Experience with SQL Server Management Studio (SSMS)
  • Experience writing SQL queries to update or extract data from a SQL database
  • Experience as systems analyst, supporting users with issues resolution, system enhancement, upgrades and conversion.
  • Experience coordinating and conducting end-user training including preparing and updating training materials. As part of an implementation training rollout a plus.
  • Experience with Microsoft Office Suite.



Requirements


Type

Category

Qualification

Description

Competency

Required



Skills

Languages

SQL

Writing SQL scripts using SSMS

Proficient (4-6 Years)

Yes


Skills

Others

Communication skills both verbal and written



Proficient (4-6 Years)

Yes


Skills

Others

Learning ability



Proficient (4-6 Years)

Yes


Skills

Others

Software Troubleshooting



Novice (1-3 Years)

Yes


Skills

Others

Team work



Proficient (4-6 Years)

Yes


Skills

Tools

Crystal Reports



Proficient (4-6 Years)

Yes


Skills

Tools

MicrosoftOffice



Proficient (4-6 Years)

Yes


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