Information Technology Operations Engineer

At Bnewable, we are driving the energy transition by building and operating sustainable energy solutions for businesses. Technology is at the heart of everything we do.

We are seeking a hands-on, proactive IT Operations Engineer to take full ownership of our internal technology environment. This is not a passive helpdesk job where you just close tickets. You are the operational backbone of our workplace technology: keeping our systems reliable and secure, managing our IT vendors, hardening our Microsoft 365 setup, and driving our NIS2 and ISO 27001 security journey alongside external experts.

YOUR RESPONSIBILITIES & IMPACT

1. Internal IT Support & Workplace Ownership

• Go-To Technical Contact: Provide fast, effective first- and second-line support for our team (macOS & Windows environment, hardware, SaaS tools, and local networking).
• Seamless Onboarding: Ensure new colleagues have their accounts, access rights, and hardware ready on Day 1.
• Proactive Maintenance: Monitor system health, manage device provisioning via MDM (Jump), keep collaboration tools in top shape, and document fixes so issues don't recur.

2. Microsoft 365, IT Security & Compliance

• M365 Hardening: Configure and optimize our M365 tenant, focusing on identity management, access control, endpoint security, and data protection.
• NIS2 & ISO 27001 Roadmap: Act as the internal champion for our NIS2 and ISO 27001 implementation, supported by external security advisors to build, maintain, and audit policies.
• Security Culture: Turn cybersecurity policies into practical, everyday habits for all employees.

3. Vendor Management & AI Tooling

• IT Partners & SLAs: Own relationships with hardware, software, and security vendors (including penetration test providers). Review contracts, ensure SLAs are met, and escalate complex issues when needed.
• AI & Smart Automation: Evaluate, set up, and govern modern AI tools and internal automations to streamline workflows and help our business move faster.

WHO YOU ARE

• At least 3+ years of hands-on experience in IT support, IT operations, or system administration in a professional environment.
• Solid hands-on experience administering Microsoft 365 (identity, access control, security policies).
• Comfortable supporting macOS / Apple hardware alongside Windows.
• Good understanding of basic networking (DNS, DHCP, VPN, Wi-Fi) and workplace security principles.
• Security & Compliance Mindset: Interested in structured security frameworks (ISO 27001, NIS2, SOC2). You don't shy away from documentation and compliance.
• Drive & Ownership: You follow through until tasks are finished. You don't make excuses, you take initiative, chase vendors or colleagues when needed, and deliver results.
• Languages: Fluent in English and Dutch.

OUR OFFER

• Ownership & Impact: A key role with high autonomy where you directly shape the IT and security posture of a fast-growing green-tech company.
• Flexible Work Structure: Flexible hours, hybrid working (modern office in Mechelen + work from home).
• Modern Tech Stack: macOS, Microsoft 365, Jump Cloud (MDM), GCP, GitHub, SaaS (HubSpot, Grafana, etc.)