Infrastructure Services Administrator

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Quadient is looking for an Infrastructure Services Administrator to join our global CIO organization. In this role, you’ll help design, operate and continuously improve critical infrastructure services across our hybrid IT environment. You’ll work across Azure, Entra ID, Active Directory, Microsoft 365, messaging, DNS and network services , collaborating with technology teams, security specialists and business stakeholders around the world. You’ll also act as a Level 3 escalation point for complex infrastructure challenges and have the opportunity to influence how our infrastructure evolves. This is a role for someone who enjoys both hands-on technical work and taking ownership of infrastructure initiatives . Design, implement and maintain secure, scalable enterprise infrastructure services. Manage and evolve our hybrid identity environment across Active Directory and Microsoft Entra ID . Administer enterprise Microsoft 365 and Exchange Online messaging services. Support and improve DNS, domain, LDAP, SSO and other core network services. Manage email security solutions, SMTP relay services and secure mail flow across hybrid and cloud environments. Support Azure governance and contribute to secure and efficient cloud adoption. Design and maintain Azure networking and routing solutions, including Front Door, Traffic Manager, gateways and load balancers. Manage TLS certificates, encryption keys, secrets and public domains. Act as a Level 3 escalation point for identity, messaging and Azure-related issues. Collaborate with security, application and infrastructure teams to modernize legacy environments and reduce technical debt. Develop technical standards, documentation and best practices for infrastructure services. Use automation and modern technologies to improve reliability, efficiency and security. round 5+ years of experience managing complex enterprise infrastructure environments. Strong hands-on experience with Azure, Microsoft Entra ID and Microsoft 365 . Solid knowledge of Active Directory, identity management, authentication and access control . Experience with enterprise messaging environments, particularly Exchange Online and SMTP relay services . Good understanding of DNS, domain management, LDAP, SSO and network services . Strong PowerShell skills and experience working with Microsoft Graph API . Experience with Azure governance, security and enterprise cloud environments. Strong analytical and problem-solving skills with the ability to investigate complex technical issues. Comfortable working independently and taking ownership of technical initiatives. Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Experience working in international and cross-functional teams. Experience with Azure AD Privileged Identity Management (PIM) and least-privilege principles is a plus. Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you. Rewards & Benefits Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. Endless Learning: Access global opportunities for growth through our 24/7 online learning platform. Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program. Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected] Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.