Infrastructure Services Engineer

Office of the Director of Public Prosecutions

Prosecution Officer (Administrative) Level 4

Full time, ongoing position

$128,732. Package includes salary ($102,936 - $113,579 p.a.), employer's contribution to superannuation and annual leave loading.

Help deliver reliable, efficient IT equipment and systems that support ODPP operations.

About us

The Office of the Director of Public Prosecutions (ODPP) is the independent prosecuting authority responsible for the prosecution of all serious indictable offences committed against the laws of New South Wales. We are an agency of over 1100 staff, working throughout NSW to service the main court centres. Our 10 offices have a mix of Crown Prosecutors, Solicitor Advocates, Solicitors and support staff.

Our vision is to be a dynamic prosecution service recognised for our excellence and leadership. We act with integrity, by behaving ethically and professionally.

We are committed to a diverse and inclusive workplace by providing ongoing support and opportunities for all staff.

The Role

Make an impact as part of the Information Management & Technology team, delivering reliable, efficient IT services, equipment and systems that keep ODPP operations running smoothly.

In this role you will:

• Administer and support Microsoft Intune, including endpoint Standard Operating Environment (SOE) management, Windows application and patch management; manage Audio-Visual (AV) technologies with a focus on Cisco and Microsoft Teams Rooms; oversee remote access and printing services; and provide operational support for courtroom technology systems.
• Monitor and maintain computer room facilities across the Office.
• Develop and maintain technical standards, protocols and operational procedures.
• Deliver timely and effective resolution of problems in line with service standards.
• Participate in the evaluation and testing of IT Equipment, software products and its related services.
  
  

About you

• Client-focused with a combination of relevant technical and related industry support experience; excellent problem-solving skills; and demonstrated experience maintaining and operating infrastructure services.
• Tertiary Qualification in Computing or related discipline or equivalent experience.
• Demonstrated technical experience in Windows Operations systems, Microsoft Intune, Audio Visual Systems Administration and comprehensive printer administration systems.
  

Why Us

As the prosecuting authority of NSW, the ODPP offers unique career opportunities.

• A premium location: Work from our brand-new office at Parkline Place, right next to Gadigal Metro station on Pitt Street—placing you in the vibrant heart of Sydney.
• Flexible work arrangements: Enjoy a 35-hour work week, access to flex leave, and hybrid working options with a minimum of three days in the office.
• Meaningful work: Be part of a team that delivers challenging, purpose-driven work that makes a real difference to the community.
• Exceptional working conditions: Benefit from a strong focus on wellbeing, including 24/7 Employee Assistance Program (EAP), wellbeing check-ins, special fitness passport rates, and tailored workplace adjustments.
• Growth and development: Access ongoing training and development opportunities to support your career progression.
• Inclusive culture: Join one or more of our five affinity groups—First Nations, Disability and Neurodiversity, People of Diverse Genders and Sexualities, Women, and Cultural and Linguistic Diversity—offering connection, advocacy, and a platform to share experiences.
  
  

How to Apply

Please review the Role Description and address the key accountabilities and focus capabilities when preparing your resume (maximum three pages) and cover letter (maximum two pages). Shortlisting will be based on merit and the information provided in response to the targeted questions.

Your cover letter must clearly and directly respond to the two targeted questions listed below. Each response must be included within the body of the cover letter and clearly identify which targeted question is being addressed (for example, by using headings or explicitly referencing “Targeted Question 1” and “Targeted Question 2”). These responses will form the basis of the assessment of your suitability for the role.

1. Outline your technical experience and relevant technology knowledge. What skills and experience would you bring to this role?
2. Describe a time when you helped implement a new technology or improve an existing system or process to meet changing business needs. What was your role, and what outcomes were achieved?
   
   

We encourage applicants to submit authentic applications that reflect their own skills, experience and insights. Skills, knowledge and capabilities will be assessed and verified throughout the selection process in line with the ODPP’s commitment to Acting with Integrity.

Please apply via jobs.odpp.nsw.gov.au, reference number 1601.

When completing the online application form, you will be asked to indicate your office location preferences, provide the contact details of two relevant referees (who can speak from a Supervisory perspective), and consent to a Criminal History Record Check.

Closing date: Monday 26th October at 11:59pm

Please note that a talent pool will be created to fill ongoing and temporary vacancies across all ODPP offices which may arise over the next 18 months.

Further Information

Learn more about the ODPP here: About us | ODPP (nsw.gov.au) | Code of Conduct

To learn more about First Nations People and the ODPP: First Nations People and the ODPP | ODPP (nsw.gov.au).

Benefits of working with the ODPP: Benefits We Offer | ODPP (nsw.gov.au)

Enquiries: Leader Shrestha, Infrastructure Services Manager via LShrestha@odpp.nsw.gov.au

For general enquiries, technical difficulties, or if you require any adjustments to be made to support you during the recruitment process (including alternate formats of the application form), please contact Darcy Ward, Recruitment Business Partner via recruit@odpp.nsw.gov.au and a response will be sent during business hours.

The ODPP values diversity and supports all staff to reach their full potential. The Office welcomes applications from First Nations people, culturally and linguistically diverse people, people identifying with diverse genders and sexualities, people with disability and other diversity groups. If you have individual requirements that need to be accommodated in order to participate in the selection process, please indicate this in your application.