Injury Claims Handler

The client provides claims handling services to brokers, MGAs and the consumer market, with a strong focus on liability, motor, EL/PL injury and property claims. The company is growing from the ground up, led by a founder who values flexibility, autonomy, professionalism and people who can work on their own initiative.

Location: Remote in Ireland

Salary: €26K / €30K for part - time.

The Role

We are looking for an experienced claims handler to take ownership of two portfolios: a liability claims portfolio and a broker claims portfolio. This is a genuinely flexible, fully remote position. Your working hours are shaped around your own schedule , what matters is that the work is done well and that you stay on top of your portfolio.

The role can be structured as part-time or full-time, depending on the right candidate.

Key responsibilities

• Manage a portfolio of liability claims for clients with large deductibles.
• Investigate liability, pursue early settlements and maintain continuous client communication.
• Handle all interactions with the Injuries Resolution Board (IRB), including consenting to assessments, accepting or rejecting awards, and requesting relevant fees and payments.
• Maintain accurate reserves and prepare quarterly bordereaux for insurers.
• Prepare hand-offs for claims e
• Liaise with solicitors on litigated cases.

Broker Portfolio

• Act as the outsourced claims department for brokers across motor, EL and PL claims.
• Manage all items in the claims inbox, from notification through to settlement.
• Guide policyholders through the claims process and answer their queries throughout the claim lifecycle.
• Report claims to insurers and gather additional information as required.
• Keep files up to date and ensure regular progress reviews.
• Make representations on behalf of clients when needed.
• Prepare monthly claims reports and pre-renewal claim reviews for large clients.

About you

• CIP-qualified.
• Strong experience handling liability, motor and EL/PL injury claims; some property claims experience is an advantage.
• A solid understanding of the full claims process, including IRB/ARB procedures.
• Experienced and comfortable working independently – this role suits someone with a well-established claims background.
• Professional, hardworking and proactive, with the ability to work on your own initiative.
• Someone who values flexibility and remote working.

What's on offer

• Fully remote working with extremely flexible hours.
• Part-time or full-time options, depending on your preference and experience.
• 20 days annual leave.
• The chance to working directly with a founder who values autonomy and trust.

If you are curious to know more and if your profile fits perfectly with this position, please reach out to Iraia at +353 15225356 or send us your updated CV to iraia.sanchez@recruiters.ie

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