Inside Channel Manager

At Milestone Systems we put people first in everything we do – from the way we treat each other and our communities, through the way we develop and sell our products. Impact & Purpose Ready to make an impact? In this role, you’ll have the opportunity to build strong partner relationships. Location We are looking for an Inside Channel Manager (ICM) , based in Turkey to join our SEE team covering Turkey, Azerbaijan and Turkmenistan. The role includes occasional travel across the region to visit partners, customers and attend industry events, as well as periodic travel to Milestone offices. Approx. travel time: 1 week per month Role Summary As an Inside Channel Manager, you will play a key role in driving business growth by supporting and developing our network of channel partners across the region. Your focus will be on enabling resellers, qualifying opportunities, supporting commercial activities, and helping partners grow their business with Milestone's complete product portfolio. What You Will Do: Manage and grow a portfolio of channel partners across Turkey, Azerbaijan, and Turkmenistan, serving as their primary inside sales contact. Build and maintain strong relationships with distributors, resellers, integrators, consultants, and end users to drive business growth. Support, onboard, and develop channel partners, including account planning and participation in quarterly business reviews. Identify, generate, qualify, and nurture sales opportunities in collaboration with channel partners and Channel Business Managers. Evaluate new reseller applications and support partner engagement within the Milestone Partner Program. Prepare quotations, manage commercial opportunities, and coordinate order-related activities with distributors and internal stakeholders. Maintain accurate customer, partner, and opportunity data in Salesforce CRM while ensuring timely coordination of internal resources. Support partner enablement through sales and marketing campaigns, product presentations, webinars, training sessions, events, and trade shows What You Bring to The Team: Bachelor’s degree in business or technical related area 3+ years of experience in sales, channel sales or technical sales, preferably within the video surveillance or IT industry. Experience managing a portfolio of customers or channel partners. Experience working with Microsoft Office applications and Salesforce CRM. Basic technical understanding of networking and video surveillance infrastructure is an advantage. Fluency in both Turkish and English, written and spoken. How You Will Make a Difference: You have excellent communication and relationship-building skills. You have a proactive, self-driven mindset with a strong commercial focus. You are able to work independently from a home office while collaborating effectively with an international team. You have strong organizational skills and the ability to manage multiple priorities. About the Team This is a remote home-office position (based in Turkey) , where you will work closely with the Milestone sales team while maintaining daily interaction with our distributors, resellers, integrators, consultants and end users. As Milestone Systems operates through a two-tier channel model, collaboration across the partner ecosystem is essential to achieving success. You will be reporting to the Sales Manager for North Africa & SEE. How We Support You: Individual development plans aligned with your career goals Access to training, learning resources, and certifications Flexible working arrangements Supportive leadership and regular feedback Opportunities for cross-functional and cross-regional collaboration Social activities and spaces to connect with colleagues Excited to join a team that values people and innovation? Hit the Apply button and submit your CV in English today. About Us Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.