Inside Sales Account Manager

Job Title: Inside Sales Account Manager

Competitive Salary + Commission
Contract Type: Permanent – Full Time
Location: Office/remote-based (UK or EMEA, aligned to territory)
Work Pattern: Primarily inside sales with occasional customer travel
Language Skills: English (additional languages beneficial depending on territory)
Reporting To: Regional Sales Director

About Us:

Electro Rent is a global leader in test and technology solutions that help organisations accelerate innovation and optimise investments. Electro Rent's single-source solution, including rental, financial solutions, sale of new and used equipment, and asset optimisation, supports leading innovators across many key sectors, including aerospace and defence, automotive, communications, energy and general electronics. Founded in 1965, Electro Rent operates globally to deliver unmatched technical and commercial flexibility.

About the Role:

As an Inside Sales Account Manager, you will take full ownership of a list of named accounts and/or market segments within a defined territory. These accounts and segments represent a significant part of the company’s annual revenue and future potential, making this a high-visibility, high-impact role.

Your mission is to protect and grow existing business, re-engage dormant customers, and activate qualified prospects within your portfolio. You’ll manage customer relationships primarily by phone, video and digital channels, with occasional face-to-face visits where they add value, supported by marketing, technical and customer support teams.

This is a relationship-based role centred on proactive remote customer engagement, thoughtful account planning, and tight coordination across the commercial team. Occasional customer visits will support strategic opportunities and relationship development. You’ll report on your pipeline and forecasts through Salesforce and contribute directly to Electro Rent’s strategic growth goals.

About You

You are a commercially driven, results-oriented sales professional with a passion for customer relationships and a strategic mindset for account growth. You are confident building strong relationships remotely through phone, video and digital engagement, and you know when a face-to-face meeting can help progress an opportunity or strengthen a key relationship.

You're skilled at managing a defined customer base, developing robust account plans, and coordinating resources to deliver value. You know how to navigate a long-term sales process, handle multiple stakeholders, and own performance targets with pride and discipline.

Essential

• Proven success in inside sales, account management, business development, or B2B sales within a technical, industrial, or engineering environment
• Strong experience managing a portfolio of high-value named accounts
• Confident in consultative and value-driven selling by phone, video and digital channels, with the ability to engage effectively face-to-face when required
• Strong planning, reporting, and forecasting skills
• CRM discipline, ideally with Salesforce
• Excellent communication and relationship-building abilities
• Ability and willingness to travel occasionally for strategic customer meetings, site visits, events or other business needs

Desirable

• Familiarity with test and measurement equipment, rental services, or adjacent technology sectors
• Experience with Account-Based Marketing or strategic enterprise selling
• Degree or equivalent education in engineering, business, or technical discipline
• Experience working with technical, industrial, engineering, or technology-driven customer environments

Electro Rent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

All offers of employment are subject to receipt of references that prove satisfactory to Electro Rent UK Ltd

For GDPR please visit

https://www.electrorent.com/uk/gdpr

What you will be doing:

• Named Account and/or Market Segment Ownership: Own and manage a list of high-value accounts and/or market segments across the territory, including active customers and priority prospects.
• Customer Engagement: Build and maintain strong customer relationships through proactive phone, video and digital engagement, supplemented by occasional face-to-face customer visits where commercially valuable.
• Account Planning: Develop and execute detailed Account Plans for each named account, outlining strategies for retention, growth, and whitespace development.
• Territory Development: Identify and convert new opportunities within existing accounts and assigned prospects through proactive outbound prospecting, structured follow-up and targeted campaigns.
• Commercial Execution: Lead the sales process from opportunity discovery to deal closure. Coordinate quotations, technical discussions, and pricing strategies with internal teams.
• Stakeholder Collaboration: Work closely with marketing on targeted campaigns and ABM (Account-Based Marketing) initiatives to deepen account penetration.
• CRM Discipline: Log all activity, pipeline updates, and opportunity progression in Salesforce (SFDC) to maintain forecast accuracy and deal visibility.
• Cross-Functional Coordination: Collaborate with field sales colleagues, customer support, marketing and technical staff to deliver timely, customer-aligned solutions and coordinate customer visits where appropriate.
• Inbound Responsiveness: Manage inbound inquiries for assigned accounts, ensuring timely responses and high-quality engagement.