Inside Sales (eLearning Software - Articulate)

MicroWay is a well-established software distribution company specialising in industry-leading AI powered eLearning software products - including the widely used Articulate and Vyond solutions. We're expanding our sales team and looking for a proven sales professional who thrives in a fast-paced, high-activity inside sales environment.

About the Role

You'll work a pipeline of highly pre-qualified inbound leads — no cold calling. Your job is to move leads efficiently through the sales cycle: qualify, consult, quote, overcome objections, and close. You don't need to know eLearning software — we'll train you on the product. What you must bring is solid sales instinct, CRM discipline, and the drive to hit numbers.

What You'll Do

• Work a live lead queue — contacting prospects via phone and email to qualify, quote, and close
• Manage your pipeline rigorously in CRM, keeping leads, opportunities, and follow-ups current
• Handle objections confidently and move deals forward
• Conduct software demonstrations via web meeting, tailoring the pitch to each client's needs
• Prepare and process quotations and orders accurately and quickly
• Provide first-level technical support post-sale

What You Need

• 2+ years in a dedicated sales role (inside sales, B2B, SaaS, or similar preferred)
• Proven experience working leads and opportunities through a CRM — this is non-negotiable
• Strong phone presence — you're comfortable making and receiving a high volume of calls daily
• Advanced computer proficiency; fast keyboard skills and the ability to multitask across systems
• A methodical, process-driven approach to managing your pipeline
• Tech-savvy — you pick up new software quickly without hand-holding
• Unlimited Australian work rights

No eLearning background required — but you must be comfortable learning and ultimatley demonstrating the software to customers via web meeting. To be a good fit for this role, you'll be someone who genuinely enjoys working with software and technology.

Salary

$80,000 – $120,000 per annum + Superannuation (reflecting experience and performance)

Hours

Monday–Friday, 8:45 am – 5:30 pm

Work from home: Monday, Tuesday, Friday | Office: Wednesday & Thursday (Braeside)

Next Step

Call Chris Erickson, Sales Manager, on (03) 9580 1333 before submitting your resume. This call is the first step in our process — it gives us both a chance to assess fit quickly. If making a cold call to a sales manager gives you pause, this probably isn't the right role.

This role is perfect for someone looking to leverage their technical skills from an eLearning environment/role into a Sales role.