Inside Sales Lead

Tris Pharma, Inc. (www.trispharma.com) is a leading privately-owned US biopharmaceutical company focused on development and commercialization of innovative medicines in ADHD, spectrum disorders, anxiety, pain and addiction addressing unmet patient needs. We have >150 US and International patents and market several branded ADHD products in the US. We also license our products in the US and ex-US markets. Our robust pipeline of innovative products employing our proprietary science and technology spans neuroscience and other therapeutic categories.

Our science and technology make us unique, but our team members set us apart; they’re the engine fueling Tris’ passion and innovation. Our colleagues understand the criticality of operating a successful business and take pride in the company’s success. Equally important is how we interact on a daily basis. We believe in each other and in respectful, open and honest communication to help support individual and team success.

We have a unique opportunity for an Inside Sales Lead to support our ADHD portfolio. This position will serve as Senior Sales Representative and Player/Coach for a small team of inside sales reps.

The Inside Sales Lead supports and assists Commercial Sales in achieving departmental goals and objectives by serving as direct link between the company and health care providers (HCPs) and clients in the assigned geographical region(s). The incumbent follows proper protocols and compliance with regulatory and company requirements to handle and support standard operational department functions and responsibilities, as assigned.

The Inside Sales Representative demonstrates the highest ethical and professional standards with all business contacts to establish and maintain excellent reputation within the medical and pharmaceutical community.

• Adheres to all Standard Operating Procedures (SOPs), policies, processes and compliance guidelines and ensures knowledge of legal and regulatory requirements to appropriately respond to sales inquires, disseminate scientific information and report Adverse Events (AEs) and Product Quality Complaints (PQCs)

• Establishes, develops and maintains successful business partnerships with targeted health care providers (HCPs) and staffs within assigned accounts; Provides approved product information and educational resources to healthcare professionals and office staff; Responds to questions related to assigned company products in a cross section of areas including, but not limited to: reimbursement, insurance coverage, prior authorizations and patient assistance resources

• Conducts outbound calls, cold calls and virtual interactions to introduce products, services and patient support resources

• Functions as a Player/Coach to support and mentor a small team of junior level inside sales reps; Provides guidance and direction via virtual team meetings, one-on-one coaching and informal training sessions; Serves as first line escalation point for high level customer or compliance situations involving corrective action or other complex resolutions

• Collaborates with Sales Management to assist with development and tactical execution of strategic account plans to maximize engagement and business opportunities

• Follows up on product samples and educational materials; Accurately documents customer interactions, activities and account insights within Customer Relationship Management (CRM) system

• Bachelors degree or higher education
• Minimum 3 years sales experience in a pharmaceutical, biotechnology, business to business (B2B), capital equipment, medical device and/or related industry
• Demonstrated ability to analyze complex sales and technical data and to develop strategic and actionable business plans
• Experience conducting successful consultative, solutions-oriented sales calls
• Excellent presentation skills and experience
• Ability to quickly learn, understand and effectively communicate scientific and medical information to external customers
• Scientific and business acumen
• Proficiency with Microsoft Office
• Excellent verbal and written communication and skills
• Ability to work independently and collaboratively, as required, in a fast paced, matrixed, team environment consisting of internal and external team members
• Analytical thinking with problem-solving skills and the ability to adapt to changing priorities and deadlines
• Inside sale experience PREFERRED
• Experience coaching and mentoring junior level sales reps PREFERRED

Work Arrangements: This is a remote position requiring periodic presence in our New Jersey office for training and special events.

Anticipated salary range: $105- 125k/yr. Base salary offered is contingent on assessment of candidate’s education and experience level relative to requirements of the position and a review of related industry standards and internal equity.

Additional benefits: In addition to base salary, full-time employees are also eligible for incentives, including, but not limited to: bonus eligible, medical, dental, vision, Rx insurance, 401K with match, life insurance, paid Company Holidays, PTO, Paid Volunteer Time and Employee Resource Groups.

Tris Pharma, Inc. offers a highly competitive compensation and benefits package. To build and enhance our diverse workforce, we encourage applications from individuals with disabilities, minorities, veterans, women, LGBTQ, etc. Tris Pharma, Inc. is an Equal Opportunity Employer.