If you love turning conversations into solutions — and solutions into sales — this role is for you. As an Inside Sales Specialist, you’ll be at the center of inbound opportunity. Customers are already reaching out. They already have a need. Your job? Listen well, think strategically, and guide them toward the right solution while growing revenue and margin. You won’t just “take orders.” You’ll build relationships, uncover future projects, cross-sell complementary products, and elevate every transaction into a smarter, more complete solution. If you’re energized by helping customers, juggling details, and hitting measurable goals — you’ll thrive here. We help educators and librarians create better learning spaces and experiences. That means our sales team doesn’t just move products — we help build classrooms, libraries, and community spaces where learning happens. A Day in the Life Respond to inbound calls and emails Create quotes and enter orders accurately Track activity in Salesforce and ERP Cross-sell and upsell to increase value Identify larger projects and coordinate handoffs Work Schedule & Environment Monday–Friday, standard business hours Onsite in Madison, WI, remote, or hybrid work arrangements available High-volume phone and email communication Goal-oriented sales environment Occasional tradeshow participation What You’ll Need Experience handling inbound sales or customer inquiries Ability to quote and process orders accurately CRM/ERP experience (Salesforce preferred) Strong communication and multitasking skills Cross-selling or upselling experience preferred Associate degree or equivalent experience Compensation • Hourly base pay of $20–$21 per hour depending on experience • Commission opportunity of $15,000 annually based on sales performance Benefits We offer a very extensive benefits package designed to support your health, financial well-being, and work-life balance. If you’re organized, customer-focused, and motivated by hitting goals, we’d love to meet you. Apply today and turn opportunity into impact.
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