Inside Sales Representative - Czech speaking

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description Key Responsibilities May Include: Prospect, qualify, and secure new business opportunities in assigned market sectors, driving the sales pipeline to achieve revenue growth. Develop tailored commercial proposals, negotiate terms, and close deals, ensuring alignment with company policies and profitability goals. Maintain and strengthen relationships with existing clients, conducting regular reviews to identify additional business opportunities and ensure high customer satisfaction. Collaborate with internal teams such as finance, logistics, and marketing to support smooth customer onboarding and the successful execution of sales strategies. Track and manage sales activities using CRM systems, ensuring a continuously filled and actively managed sales funnel. Deliver on key performance indicators (KPIs), including revenue targets, customer acquisition, and customer satisfaction (NPS). Conduct market research and competitor analysis to inform strategic sales planning and identify new business opportunities. Provide input and feedback on improving the inside sales processes and customer experience to ensure long-term success. This role can be based in Prague, Warsaw or in Bratislava. Fluency in Czech or Slovak language is required. Position Purpose The Inside Sales Representative focuses on new customer acquisition through cold contact to prospect customers, generation and lead of Sales campaigns, digital sales leads and suppliers integration plans/business referrals. It includes attracting prospect customers with comprehensive information and negotiating to achieve sales close. The Inside Sales Representative is a team player that collaborates daily with the rest of the Commercial team, supporting a commercial strategy targeting a great Customer Experience through Customer Segmentation and Sustainable Growth. Must be energetic, well-spoken, a team builder and eager to close sales and increase revenue. ** YOUR MISSION ** – WHAT WILL YOU DO? ** Major/Key Accountabilities: Generate new business leads from references, tradeshows, web searches, other digital resources and qualifying them. Meet targets on budget, profitability levels and service diversification Set up and lead of sales campaigns based on category, service/product mix and type of account, coordination of campaign activities with commercial teams members; supporting materials creation and translation Cold calling: making multiple outbound calls to potential prospects, understanding client needs, offering solutions and support on CHEP procedures, researching potential leads. Generate relationship and engagement on social media and other demand generation digital tools (LikedIn Sales Navigator), maximize interaction with corporate pages and web site. Tracking performance and sales metrics, monthly. Building pipelines with team members and maintain database (CRM Salesforce) of prospective client information Clarify the need of the prospect customer and evaluate size and timing of the opportunity, using CRM to track each sales stage. Prepare Service offers and negotiate sales Draw decisions on the assignment of larger opportunities to Field Sales while retaining direct negotiation in sales opportunities when possible, in agreement with line manager Support to Field sales agents by advising visit planning. Handle incoming calls and website emails and manage the leads as above. Opening accounts and onboarding trainings for field team customers. Participate in projects to extend CHEP offer, deliver growth and transform customer value Performing in line with team KPIs and metrics Other tasks delegated by line manager You can gain: Experience in a multinational company with a matrix structure Experience in handling marketing and sales campaign ** WHAT WE ARE LOOKING FOR ** : 3 years experience Inside sales (outbound calls) in multinational environment Proven negotiation track is a plus Team member full of passion and commitment Fast learning, looking for challenges open person Fluency in Czech or Slovak and English language MS Office Good attention to details Organizational skills Team player Business Studies, Logistics, Supply Chain or similar are a plus First experience in Sales or other commercial functions in a Customer Care role is a plus Analytical mindset SAP, Salesforce systems ** WHAT WE OFFER ** Attractive base salary with annual bonus & benefits (including 3 days of paid leave for volunteering, 2 additional annual leave days - after a full calendar year, financial bonus for a two-week holiday) LuxMed Medical Insurance Multisport Card Meal vouchers Transportation allowance of 110 PLN net per month Employee Capital Plan Employee Investment Plan Ability to develop your skills and understanding of business in a worldwide logistics company Participation in worldwide projects Area to build your independence and own responsibilities Support at every stage of your career Independence in operating with a real impact on the organization We are celebrating our successes with meal vouchers and events Remote Type Hybrid Remote Skills to succeed in the role Account Management, Adaptability, Building Rapport, Business Development, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Negotiation, Our Business, Relationship Management, Sales Communications, Taking Ownership, Teamwork, Understand Customers, Value Propositions We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].