Inside Sales Specialist

Inside Sales Specialist - temporary contract

This position can by hybrid, if the location is close to Kezmarok, or remote in Slovakia.

Purpose of Position

• Enabling the sales/territory manager to concentrate on winning business
• Owning assigned sales territory for inside sales tasks
• Responsibility for active lead generation and lead management in EMEA
• Responsibility for internal sales activities, including tele-sales and handling of direct small customers
• Responsibility for quotations across EMEA, including all related administrative tasks and processes
• Advocate customers voice in the organization
• Daily communication with customers (products are exported to the EU countries, Asia and North America) through phone or e-mail

Key Responsibilities

• Support sales and territory managers by working closely and effectively together
• Manage own account base and growth the business including funnel management
• Drive continuous improvement by actively highlighting areas of improvement and participation in relevant Kaizens
• Manage and drive active lead generation in EMEA through database management, telemarketing and other lead generation campaigns
• Own and manage the lead management process, including allocation and qualification of leads
• Drive achievement of internal sales target
• Own and manage the quotation process, including relevant approvals
• Liaise and collaborate heavily with sales, order management, and customers
• Ensure prompt response to customers
• Ensure customers and channel partners are enjoying excellent service and outstanding business experience

Relationships

• Reports to Inside Sales Manager North America/EMEA
• Interacts with customers and channel partners at all levels required
• Interacts with internal suppliers and customers including Sales, Internal Sales, Operations, Finance within Hengstler Group

Background and Skill

• Experience in either Sales or Inside Sales with own full responsibility of customer care
• Experience in managing existing business independently
• Experience in managing and negotiating pricing directly with customers
• Industrial and international environment as background highly beneficial
• German and English language required, other languages welcome
• Team player
• Natural habit of improving processes
• Having the” hunter” mentality
• Customer comes first attitude
• Advocates interests of the customers
• Communicative
• Well organized and structured
• Energetic, bright, and articulate with naturally good communication skills
• Self-motivated
• Ability to work under pressure and in an environment with high workload
• Experience in SAP is beneficial

Detailed out Tasks

• Lead management
• Account management
• Inquiries (price and lead times)
• Quotations (standard and special price)
• Quotation follow up
• Price clarifications/claims
• Samples quotations
• New customer set up (including also invoice and delivery address)
• Update customer master data (SAP and Salesforce)
• Daily Sales Calls
• Forecasting
• Reports for Sales
• Calculation of freight (related to quotes)

Salary

• 2100 EUR monthly/gross
• After probationary period entitlement to the monthly bonus up to 30%; average 20 - 23%

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