Inside Sales Support Specialist

Inside Sales Support Specialist West Coast Based | Reports to Head of Sales | Regional Scope Build. Lead. Transform. If you thrive on responsiveness, accountability, and disciplined execution, this role is for you. Quickparts is hiring an Inside Sales Support Speci alist to own the RFQ-to-order sales cycle for a portfolio of small-to-mid-sized accounts and to support day-to-day activity on Key Accounts. Reporting to the Head of Sales, with daily direction and prioritization from the Regional Sales Director, you will drive pipeline velocity through disciplined follow-up, convert quotes to orders, and grow wallet share within our existing customer base across CNC machining, injection molding, additive manufacturing, and sheet metal fabrication programs. Why This Role Matters Our sales pipeline is the engine that fuels growth. As Inside Sales Support Specialist, you will: ✔ Own the RFQ-to-order sales cycle for assigned accounts ✔ Drive quote-to-order conversion and re-order growth ✔ Grow wallet share within the existing customer base ✔ Support Key Account initiatives and strategic planning ✔ Maintain disciplined CRM management and forecasting What You'll Do Pipeline & Quote Management Own the sales cycle end-to-end: RFQ intake, quoting, follow-up, order conversion, and re-orders Track opportunities by stage — Quote Request, Quote Submitted, Quote Issued, Order Conversion, Re-Order, and Quote Revision Partner with Program Management to deliver accurate, on-time quotes for new and repeat business Monitor quote aging and lead times; flag stalled opportunities and drive actions to improve close rates Maintain accurate pipeline visibility and forecasting in the CRM Customer Growth & Relationship Management Proactively reach out on upcoming projects, forecasted demand, and re-order opportunities Follow up on open quotes and gather the specs, drawings, and DFM feedback needed to advance them Re-engage dormant accounts to win back lapsed business Strategic Account Support Partner with the Director of Sales on Key Account initiatives, account reviews, and growth planning Surface customer insights, market intelligence, and competitive activity to inform account strategy CRM & Process Discipline Keep customer interactions, quotes, and pipeline data current and accurate in the CRM (HubSpot) Use CRM data to prioritize opportunities and sharpen sales effectiveness Act as a proactive problem-solver for customers and internal stakeholders — Program Management, Engineering, and Operations — resolving issues with urgency and clear communication What We're Looking For 3+ years in Inside Sales, Account Management, or Business Development Proven track record managing a sales pipeline and driving quote-to-order conversion in a fast-paced, high-volume environment Strong customer relationship, communication, and organizational skills Proficiency with CRM systems and Microsoft Office Self-motivated, highly organized, and results oriented Preferred Experience in contract manufacturing — CNC machining, injection molding, additive manufacturing, sheet metal fabrication, or industrial services Familiarity with HubSpot, RFQ management, and processes in a manufacturing environment Key Performance Indicators Quote-to-Order Conversion Rate Pipeline Growth & Progression Revenue Growth Within Assigned Accounts Wallet Share Expansion Customer Retention & Reactivation Re-Order Revenue Growth Quote Turnaround Time CRM Compliance & Data Accuracy Why You'll Love It Here Direct collaboration with Sales leadership Real ownership — your work drives revenue growth High-growth, dynamic organization Fast-paced, high-volume environment Strong culture of accountability and collaboration Flexible work environment Competitive compensation 401K Employer match Excellent health and wellness benefits Generous Paid Time Off - Recharge with ample PTO, including vacation days, sick leave, and holidays Celebrate Your Strengths! We believe that understanding your natural behavioral style helps ensure success for both you and Quickparts. As part of our application process, we invite you to complete a quick, six‑minute Behavioral Assessment. This brief assessment highlights your unique strengths and how they align with our role requirements—providing valuable insights to spark great conversations about your fit, growth, and development here at Quickparts. Please click the link below to begin the assessment: Quickparts Assessment Link About Quickparts Quickparts is a global leader in on-demand manufacturing with over 25 years of experience. We deliver advanced manufacturing solutions including metal & plastic 3D printing, CNC machining, injection molding, and casting patterns. With facilities across the US and Europe and more than 4,000 customers worldwide, we serve industries including aerospace, defense, automotive, medical, energy, and industrial equipment. Our team of application engineers and project managers average 10+ years of experience — ensuring customers receive expert guidance from prototype to production. Quickparts is ISO 9001 certified and ITAR registered, and we are continuously expanding our quality capabilities to support regulated industries. #InsideSales #SalesSupport #AccountManagement #ManufacturingSales #CRM #HubSpot