Inspection Coordinator

Key Responsibilities :

Client and assignment coordination

• Act as the first point of contact for clients, vendors, inspectors and relevant internal stakeholders, representing DNV professionally and delivering responsive, customer-focused service.

• Acknowledge and review requests for inspection, clarify scope, location, schedule, competence, reporting, safety and commercial requirements, and confirm that the requested service is covered by an approved agreement.

• Coordinate local and international inspection activities, including inter-office resource requests, and keep stakeholders informed of progress, changes, risks and delays.

• Prepare complete work assignments covering job references, inspection location, scope, schedule, mobilization, safety requirements, budgeted time and deliverable expectations.

Resource and subcontractor management

• Identify and propose competent, approved and commercially suitable inspectors based on client requirements, technical competence, availability, location and project profitability.

• Coordinate onboarding, technical validation, approval and activation of new freelance inspectors with the relevant technical reviewers, approvers and super users.

• Maintain accurate inspector records and coordinate the issuance, tracking and return of DNV inspection stamps where applicable.

• Confirm inspector availability, agreed rates, contractual readiness, required inductions, permits and mobilization arrangements before work begins.

Project execution and deliverables

• Create and maintain projects, assignments, schedules, events, client contract references, inspector rates and supporting records in iInspect2 and other approved DNV systems.

• Monitor inspection events and milestones, proactively follow up on field activities and expedite reports and support documents within contractual timelines.

• Review inspection reports and deliverables for completeness, clarity and compliance with DNV and client requirements; coordinate technical review when required and complete report grading.

• Ensure controlled, timely distribution of approved deliverables and maintain complete, traceable project documentation.

Commercial and financial control

• Prepare proposals, quotations, tender inputs, service agreements, inspector CVs and other supporting documentation for client opportunities and projects.

• Support rate and commercial discussions with clients, inspectors and subcontractors within delegated authority and escalate exceptions for approval.

• Monitor budgets, bookings, Work in Progress, Accounts Receivable, Operational Gross Margin and overall project financial performance; initiate timely follow-up where action is required.

• Verify and approve time, expenses, claims and requisitions in line with contracts and DNV procedures, and check generated billing and cost records for accuracy.

• Prepare billing instructions and supporting documentation; coordinate with Finance on invoices, supplier payments, intercompany charges and overdue receivables.

Governance, HSE and improvement

• Ensuring assignments are delivered in accordance with applicable laws, client requirements, DNV policies, the Code of Conduct, quality standards, ethical requirements and internal procedures.

• Confirm that preliminary safety information, site hazards, PPE and induction requirements are identified and communicated before mobilization.

• Maintain data quality and document control across CRM, iInspect2, Synergy Life, Basware and other approved systems relevant to the role.

• Identify and implement practical process improvements that strengthen efficiency, service quality, compliance and customer satisfaction.

Qualification and Experience :

• Bachelor’s degree or equivalent higher education in engineering, operations, project management or a related discipline.

• Demonstrated mid-to-senior level experience in inspection coordination, project coordination or service operations, preferably within technical assurance, inspection, energy, oil and gas, renewables or a related environment.

• Practical experience coordinating inspectors or subcontractors, managing multiple concurrent assignments and supporting demanding client accounts with limited supervision.

• Experience with proposals, quotations, contracts, project financials, invoicing support and supplier documentation.

• Strong working knowledge of Microsoft Office and experience with enterprise systems such as CRM/Salesforce, project or inspection management tools, finance workflows and document-control platforms.

• Professional fluency in English, both written and spoken. Additional languages relevant to the operating area are an advantage.

Key Competencies:

• Customer focus and professional stakeholder management

• Planning, prioritization and disciplined follow-through

• Commercial awareness and attention to project profitability

• Accuracy, document control and strong attention to detail

• Clear written and verbal communication

• Independent judgement, problem-solving and appropriate escalation

• Collaboration across technical, operational, finance, sales and HR teams

• Integrity, adaptability and calm execution in a fast-paced environment

Success Measures :

• Timely and accurate response to inspection requests and stakeholder communications.

• Use of competent, approved and contractually ready resources.

• On-time assignment setup, report review, deliverable submission and project close-out.

• Accurate time, expense, billing, cost and project records, with effective control of WIP, AR and margin.

• Compliance with DNV, client, HSE, quality and regulatory requirements.

• Positive client and internal stakeholder experience, supported by effective issue resolution and continuous improvement.