Instructional Designer (HR/Learning & Development)

Description Company Overview: Ocean State Job Lot (“OSJL” or the “Company”) is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities. Job Summary: The Learning and Development Instructional Designer (the “Instructional Designer”) plays a vital role within Ocean State Job Lot ("OSJL" and "Company") by driving the creation of impactful, modern learning solutions. Operating at the intersection of traditional design and emerging technology, this role focuses on content development, collaborative program refinement, and the strategic integration of Artificial Intelligence (“AI”) to accelerate production and promote continuous improvement. As a key connector between subject matter experts and stakeholders, the Instructional Designer manages the full lifecycle of experiential learning assets for the entire organization. Key Responsibilities: Curriculum & Content Development: Create comprehensive learner-centric curriculum designs rooted in adult learning principles and develop instructional materials (i.e., e-learning modules, job aids/reference guides, and standard operating procedures) that align with organizational goals. Collaborate with cross-functional teams and stakeholders to transform raw program materials into polished, client-facing learning assets. Utilize quality assurance testing and version control to maintain high standards of quality and consistency across all deliverables. Metrics and Performance Tracking: Develop learning performance, engagement, and impact metrics and use insights to inform content updates, delivery improvements, and future program design. Solution Optimization: Research and evaluate emerging tools and technologies to optimize instructional development workflows. Identify opportunities to integrate AI-driven solutions that accelerate product life cycles, enhance content quality, and scale team capabilities. Needs Analysis: Lead training needs assessments to identify knowledge and skill gaps across business units. Partner with Subject Matter Experts (“SMEs”) and stakeholders to translate organizational priorities into clear learning objectives. Program Piloting Support: Partner closely with members of the Organizational Development team to validate content and pilot programs to ensure seamless instructional delivery and content effectiveness before launch. LMS Content Management: Partner with the Learning Technology & Program Administrator to manage training content on the Company’s Learning Management System (“LMS”). Leverage LMS metrics to track learner progress. Project Management : Project-manage design projects and collaborate with the project management team to develop project tracking tools and resources. Foster a results-driven environment that emphasizes efficiency and excellence in project execution. Collaboration: Forge collaborative partnerships with SMEs, facilitators, and stakeholders to facilitate a holistic approach to content development and refresh. Actively participate in information gathering, content validation, and accuracy assurance processes, promoting a culture of shared expertise and knowledge exchange. Train: Serve as the core internal trainer for the Learning and Development team and spearhead the training of new associates on instructional design best practices, specialized authoring tools, and the LMS. Qualifications: Bachelor’s degree in Instructional Design, Human Resources, Education, or an equivalent combination of education, professional certifications, and practical work experience is required. 2 or more years of experience in writing and designing learning and development curricula in a corporate environment is required. Hands-on experience with AI tools and applications (e.g., content generation tools) is required. Experience with video generation and editing tools (e.g., AI-assisted scripting, voice, and visual production) is required. Experience in using an LMS platform is required. Comprehensive knowledge of adult learning theories and familiarity with instructional design models like ADDIE and/or SAM, as well as accessibility and experience design, is preferred. Proven experience with Articulate 360 (Rise and Storyline) is required. Proficient in Google Workspace platforms (Sites, Slides, Drive, Docs, Sheets). Ability to adapt to change and pivot quickly to support the needs and initiatives of the business. Work Environment: Works primarily in a climate-controlled environment with minimal safety and health hazard potential. Hybrid work option: Some work may be completed outside Company locations, with at least three (3) days per week in the Corporate Office. The role is responsible for setting up a professional and ergonomically safe work environment and being available during working hours. Hybrid work options are not guaranteed and are subject to change at any time based upon Company policy, Associate performance, and business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. OSJL Featured Total Rewards & Perks: Competitive Paid Time Off (PTO) Comprehensive Health Coverage: Including but not limited to Medical, Dental, Vision, and much more. 401K Program Flexible Spending Account (FSA) Tuition Reimbursement Associate Store 30% Discounts Enjoy complimentary access to OSJL-owned vacation properties, along with discounted gym memberships and 30% off at OSJL affiliated restaurants. Free lunch Fridays The annual salary range for this position is $65,000 - $80,000. Salary commensurates with years of relevant experience. Qualifications Skills Behaviors : Motivations : Education Experience Required Experience in using an LMS platform is required. Experience with video generation and editing tools (e.g., AI-assisted scripting, voice, and visual production) is required. Hands-on experience with AI tools and applications (e.g., content generation tools) is required. 2 years: 2 or more years of experience in writing and designing learning and development curricula in a corporate environment is required.