Insurance
Am2PmsupportcareerAbout Us
AM2PM Support is a CSaaS and BPO company offering services in India and the United States. Founded by CA Mayank Jain and Ankit Kapoor, AM2PM brings more than a decade of team experience in handling customer service and support across multiple industries. Operated by a team of 25+ experts, the range of BPO solutions offered by AM2PM Support include Call Center Outsourcing, Live Chat Outsourcing, Data Entry Outsourcing, and Ticket Management Outsourcing Services to ensure 24/7 customer service and support.
Job Description
This is a remote position.
Key Responsibilities Handle inbound and outbound customer calls. Understand customer requirements and explain relevant insurance products and services. Generate customer interest and qualify leads. Conduct effective product presentations and clearly explain policy benefits. Follow up with prospective customers and maintain regular communication. Schedule or facilitate discussions with the relevant sales team. Maintain accurate records of customer interactions and follow-ups. Achieve assigned performance, sales, and lead-conversion targets.
Requirements
Requirements Minimum 1 year of relevant experience. Excellent verbal communication and interpersonal skills. Good command of Hindi and English. Prior experience in Telesales, Insurance, or BFSI will be an added advantage. Comfortable handling inbound and outbound customer calls. Strong sales and customer-handling skills. Comfortable working in a Work From Home environment. Self-motivated, target-oriented, and able to work independently.
Benefits
Work from Home