Insurance Account Manager

Insurance Account Manager 🧡 Coverflex Work changed. Pay didn’t. Coverflex exists to make compensation work for everyone. Pay is still rigid, fragmented, and hard to feel. We turn compensation into choice — one platform, one card, one app — for benefits, meal allowance, insurance and more. Our platform is simple for HR and meaningful for employees. We provide choice, smarter compensation tools and empowerment. ⚙️ TL;DR (The Essentials) Role: Insurance Account Manager Seniority Level: Senior Type: Individual Contributor Languages: Spanish (main) / English (fluent) Main Tools: HubSpot, LinkedIn Sales Navigator, Notion, Slack Regulatory requirement: level 2 Insurance Mediation/Distribution License (or higher) Location: Remote (Spain) Compensation: OTE : €61,000 – €71,000 - Base Salary: €45,000 – €55,000 - Commissions : up to ~ €16,000 based on commercial targets Equity: Yes – Stock Options under our Equity Incentive Plan Benefits: you can check them below (at the end of the page) Contract Type: Permanent 💥 Your Impact Insurance at Coverflex sits somewhere between sales, advisory and getting things done. You’ll own insurance opportunities end to end, combining the commercial relationship with the technical work required to turn a customer need into the right insurance solution. That means talking to customers, understanding what they need, working with insurers to build and negotiate proposals, managing quotations and placement, and ultimately helping us turn those opportunities into revenue. We’re deliberately looking for someone who can do both sides of the job. You’re commercially comfortable, but you also understand insurance well enough to manage the process without handing everything over once the customer says yes. You’ll know you’re successful when, after 90 days, you’ve: Taken ownership of insurance opportunities from customer conversation through quotation and placement Built credible relationships with customers and key insurance partners Started converting opportunities into new insurance revenue Shown that you can independently navigate insurers, proposals, documentation and follow ups Become a trusted insurance reference for the wider Sales and Customer teams How we’ll measure success: Main KPI 1: Insurance revenue generated against your commercial target Main KPI 2: Opportunities progressed and converted Main KPI 3: Quality and speed of quotations and placement Main KPI 4: Carrier relationships and negotiation effectiveness ⚡ Reality Check: What Makes This Role Hard This isn’t a traditional SaaS Account Executive role, and it isn’t a back office insurance role either. You’ll need to move comfortably between the customer and the insurer. Sometimes you’ll be discussing a solution with HR or Finance. Sometimes you’ll be negotiating conditions with an insurer. Sometimes you’ll be chasing documentation, correcting missing information or following up repeatedly to get a policy issued. Insurance processes aren’t always beautifully streamlined, so getting things across the line requires persistence, organisation and strong industry knowledge. You’ll also work across opportunities of different sizes and complexity. As we automate more of the simpler quotation work, your expertise will increasingly matter on larger or more complex accounts where negotiation, judgement and relationships make a real difference. 👤 You Must haves 5+ years experience working in the Spanish insurance market, ideally within a broker or brokerage environment Level 2 Insurance Mediation/Distribution License or higher Strong knowledge of corporate insurance, particularly health insurance Experience managing insurance customers or portfolios with commercial responsibility Comfortable identifying opportunities, advising customers and closing business Able to build strong relationships with insurers and navigate their organisations effectively, negotiating conditions, creating leverage and knowing who to involve to move complex opportunities forward. Confident working with different customer stakeholders, particularly HR and Finance Strong organisation and follow through across multiple customers, insurers and processes Fluent Spanish and comfortable working in English Nice to have Experience across additional employee insurance products such as life and pensions Existing relationships with insurers in the Spanish market Experience managing larger or more complex corporate accounts Experience with renewals and portfolio management Experience using CRM tools such as HubSpot or Salesforce You do not need previous startup or SaaS experience. What matters more is that you know insurance, can manage customers commercially and are comfortable operating with autonomy in a fast moving environment. 🧬 Your DNA Commercial: you’re comfortable talking about value, negotiating and being accountable for revenue Insurance fluent: you understand the technical side well enough to move from customer need to viable solution Persistent: when a quotation or activation requires ten follow ups, the eleventh doesn’t scare you Influential: you understand that insurance is a relationship driven industry. You build credibility, read stakeholders well and know when to negotiate, push, escalate or invest in a relationship for the longer term. Pragmatic: you care more about getting the right solution implemented than protecting artificial boundaries between “sales” and “placement” Organised: customers, carriers, proposals and next steps don’t live inside your head Consultative: you can build trust without becoming purely reactive or relationship driven Collaborative: you work closely with Sales, Customer Success and the wider Insurance team rather than operating as a solo commercial function You’ll probably find this frustrating if... You only want to hunt and expect someone else to manage the technical insurance work once an opportunity progresses You prefer pure placement or operational work and don’t want responsibility for commercial outcomes You’re uncomfortable owning a revenue target You need clearly separated responsibilities and highly structured processes You don’t enjoy dealing directly with both customers and insurers 👥 Manager & Team Meet Your Manager Hiring Manager: Eduardo Gaspar Rull - Head of Sales Location: Spain LinkedIn Profile: https://www.linkedin.com/in/eduardogasparrull/ Profile Snapshot: Energy: Pragmatic, action-oriented, fast-paced, fun Communication: Clear, concise, and straightforward Feedback Style: Honest, constructive, and continuous, no surprises How to work with me - in the Manager's own words: “Fast-paced, collaborative, and with high expectations for execution and accountability. You will receive autonomy, trust, and support, but also be challenged to grow quickly and deliver strong results. Transparency and open communication are non-negotiable.” Your Team You’ll work day-to-day with: Hector Carrascal (Insurance), André Toscano ( Insurance Sales Executive), Andrés Quiles (Insurance Director), Aarón Martín (Insurance Specialist) and Julia Abarca (Country Manager). The AE team: Marta Aguilar, Mauro Magni, Marta Saldaña, Juan Carlos, Jorge Leis, Gabriela Nassar, Alex Salvador, Raúl Fernández, Javier Bueno, Alberto Alvarez. The BDR team: Samuel Area, Alex Marcos, Claudia Prina, Pedro Rossi, Alberto Robles, Arturo Ruiz, Javier Herrera, Maria de San Juan. Key Stakeholders: Customer Success Marketing Product Team Rituals: Weekly Sales Meeting Weekly Team Spain Meeting Ongoing 1:1s focused on activity, follow-up, and improvement 💜 Access & Belonging (Equal Opportunity) We hire for impact and potential, not pedigree. We welcome applications from people with non-linear careers, career breaks, caregiving gaps, and those changing fields. No discrimination on the basis of age, disability, gender identity/expression, marital or family status, pregnancy, neurodivergence, race/ethnicity, religion/belief, gender, sexual orientation , or any other protected ground. Assessment fairness: We anchor on evidence of outcomes (what you shipped, moved, or influenced). We actively de-bias by using structured rubrics, multiple assessors, and blind screening most of the time (we won’t know your name, gender, or personal info until the interview stage). 📬 Application Clarity No cover letter required. Apply with your CV in English. You may be asked a few short, relevant questions. Total candidate time investment: ~3 hours end-to-end. 🧩 Hiring Stages (What to Expect, Why & How Long) 1. Applications Screen — Signal check vs must-haves • Done by People + Hiring Manager. • You’ll hear from us within 8 business days. 2. Technical Interview - Technical deep dive • 30 min Focused on insurance topics and industry knowledge relevant to the role. 3. People Interview - Allow us to know you better! • 30 min With People. Stress-free virtual coffee, focused on getting to know you as a person. We talk about culture, beliefs, and purpose. 4. Challenge Role Play - Let's peak into this role's challenges • 60 min Exercises that represent potential challenges this role would have and how you'd approach them. 5.Final Conversation (C-Level) — Values, strategy, and your growth • 30 min 🤖 AI & Hiring Tools Transparency We use a few tools to reduce bias and improve documentation, not to make hiring decisions. Teamtailor anonymisation: profiles are reviewed without relying on names/personal identifiers. Meeting recorder (e.g., Talka.ai): may be used to capture interviews so we can focus on the conversation. AI Tools: may be used to turn interview notes/transcripts into clear, structured summaries. Important: every application is reviewed by a human, and no decision or rejection is made by AI. If recording is used, we’ll be transparent and (where required) ask for consent. ⏱️ Speed & Communication Decision: within 4 weeks of your application. Updates: weekly if the process runs longer. Scheduling: interviews between 10:00–16:00 CET (flexible across Europe). Feedback: from the Case stage onwards, you’ll always receive written or verbal feedback - what went well, and what to strengthen next time. Team Team Spain Locations Spain Remote status Fully Remote Perks 👊 Unique Culture A team committed to creating a strong and unique culture that celebrates diversity (and weirdness). Learn even further about us on our purpose page ! 👩🏻‍💻 Fully Remote A fully remote setup, with on-site get-togethers at least once a year. 💸 Compensation Competitive and flexible compensation, including our own Coverflex card and stock options to really own our success. 🖥️ Workstation & Onboarding Budget A MacBook and a €500 onboarding budget to help you set up an effective workstation during your first months. 📚 FlexBudget A €2,000 yearly budget to invest in your professional development, work tools, equipment, and remote work enablement. 👩‍⚕️ Health Insurance Health Insurance plans, with the option to add family members and update conditions (*depending on country). 🌴 Time Off 25 day paid vacation days + 3 caring days per year to work on side projects that support causes with a positive impact on our society. 🐱🐶🐹 Family Friendly 2 additional paid weeks on top of the legal maximum Parental Leave. Your birthday + kids’ birthday off.