Intake LPN Home health and hospice

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Responsible for facilitating the intake process for new patients. The Intake Specialist serves as the central coordinator for referral management, insurance verification, and initial assessment scheduling. Conducting thorough patient assessments, they determine eligibility for Home Health and/or Hospice services and facilitate the transition from referral to admission. Through effective communication and collaboration with healthcare providers and patients, they ensure a seamless intake experience while maintaining compliance with regulatory standards and organizational protocols. By efficiently initiating and coordinating patient-centered Home Health and/or Hospice services, the Specialist plays a pivotal role in ensuring timely access to care and resources for individuals in need.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Associates Degree or Certification in Nursing

2. Current Licensed Practical Nurse license issued by the state in which services will be provided or current multi-state Licensed Practical Nurse license through the enhanced Nurse Licensure Compact (eNLC).

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in nursing.

EXPERIENCE:

1. Two (2) years of Home Health and/or Hospice experience.

2. Two (2) years of experience in utilization review/chart audit.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.

1. Manage the intake process for new patients, including receiving referrals from healthcare providers, insurance verification, and scheduling initial assessments.

2. Serve as the primary point of contact for patients, families, healthcare professionals, and referral sources regarding Home Health and/or Hospice services.

3. Ensure accurate and timely documentation of patient information, including medical history, assessments, care plans, and communication with other healthcare providers.

4. Collaborate with interdisciplinary team members to develop individualized care plans based on patients' needs, goals, and preferences.

5. Coordinate services and resources needed to support patients' care plans, such as medical equipment, supplies, therapy services, and community resources.

6. Provide education to patients and families about their condition, treatment options, self-care techniques, and available support services.

7. Monitor patients' progress and response to treatment, reassessing needs as necessary, and adjusting care plans accordingly.

8. Coordinate transitions between care settings, such as hospital discharge to Home Health and/or Hospice services, ensuring continuity of care and smooth transitions.

9. Participate in quality assurance activities, such as audits, reviews, and performance improvement initiatives, to ensure compliance with regulatory standards and quality outcomes.

10. Collaborate with healthcare professionals, including physicians, nurses, therapists, and social workers, to ensure coordinated and comprehensive care for patients.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

SHC WVUHS Home Care

Cost Center:

392 SHC Access Administration

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About Us

WVUHS Home Care offers comprehensive support and peace of mind to individuals and families as they transition from hospital to home. Through our Home Health, Hospice, and Home Medical Equipment (HME) services, we are dedicated to ensuring each patient receives the highest level of care and comfort, whether recovering from surgery, managing an illness, or requiring specialized medical equipment at home.

Our Home Health and Hospice teams are committed to providing compassionate, patient-centered care tailored to meet the unique needs of those we serve. Alongside these services, WVU Medicine’s Home Medical Equipment program offers high-quality, affordable products and equipment to enhance patient care and maintain independence at home.

Whether you or a loved one requires skilled nursing, in-home hospice support, or home medical equipment, WVUHS Home Care is here to provide compassionate, patient-focused support tailored to your needs. Together, our Home Health, Hospice, and HME teams are dedicated to working with you and your family to make your health and well-being our top priority.