Intake Specialist

You're Not Just Answering Phones. You're Changing Lives. Every call that comes into Shegerian & Associates is someone reaching out for help — often scared, confused, and unsure if they have a case. You're the person who listens, evaluates, and gives them clarity. That's not an administrative job. That's advocacy from the first hello. We're California's premier plaintiff-side employment law firm, and we're looking for an Intake Specialist who brings equal parts heart and precision. What You'll Do Be the first voice potential clients hear — conduct evaluations daily with empathy, professionalism, and sharp case instincts Research claims, spot patterns, and draft concise internal memos that help attorneys move fast and decide smart Keep the firm's CRM, documents, and calendars immaculate — the behind-the-scenes work that makes everything else possible Collaborate across teams and step in where needed, including supporting new-hire training The above duties are representative but not exhaustive What Makes You the One You lead with warmth but think like an analyst — you can connect with anyone and evaluate everything Your organization is airtight and your follow-through is automatic You communicate clearly in writing and in person, across every kind of personality You stay sharp when priorities shift and the pace picks up You're proficient in MS Word, Excel, and practice management software Spanish fluency a strong plus Why Shegerian & Associates You won't find a more passionate, driven team. The work is meaningful, the standards are high, and the people around you will push you to be better. If you want a role where what you do every day actually matters — this is it.