Integration Consultant- Influencer Marketing

Integration Consultant – Influencer Marketing

Remote from Buenos Aires | Full-time

Influencer Hero is an all-in-one influencer marketing platform built for direct-to-consumer (D2C) e-commerce brands. We help brands discover the right creators, manage campaigns end to end, and turn influencer marketing into a measurable, scalable growth channel.

We're looking for a technically minded Integration Consultant to lead our clients through onboarding and implementation of our platform. You'll own the new-client experience, from initial setup through technical integration and ongoing optimization. If you understand e-commerce tech, communicate clearly and enjoy solving problems, this one's for you.

Department: Customer Success & Onboarding

Experience: 1+ years in a technical, customer-facing role

What you'll do

- Manage onboarding for new clients and make sure every implementation lands on time

- Run platform walkthroughs and technical onboarding sessions tailored to each client

- Advise clients on their influencer marketing strategy and how to put it into practice

- Identify integration requirements, guide configuration and make sure deployments succeed

- Answer client questions via Intercom with fast, accurate fixes for technical issues

- Work with our development team to troubleshoot issues, report bugs and share product feedback

- Build and improve internal documentation and implementation workflows

What we're looking for

- 1+ years in a customer-facing role involving technical onboarding or implementation

- Fluent English, written and spoken

- Strong analytical and problem-solving skills. You pick up how systems work quickly

- Clear, confident communication

- Highly organized, able to juggle multiple implementation timelines at once

- Tech-savvy, with a solid understanding of e-commerce workflows, integrations and troubleshooting across common tools like Shopify and Klaviyo

- Able to turn technical concepts into simple, client-facing guidance on the e-commerce stack, integrations, data flows and process setup

- A proactive team player who takes initiative and enjoys working cross-functionally

Why join us

You'll play a key role in helping D2C brands succeed with our technology. We value people who are curious, driven and able to think both strategically and technically. If you like solving real-world problems and working closely with clients and product teams, we'd love to hear from you.

How to apply

Fill out this application form- please make sure to upload your CV in English:

👉 https://forms.gle/hmkZAyDiShGSUjDK9

We only review applications submitted through the form. CVs that aren't in English won't be considered. Applications are reviewed on a rolling basis.