Intern - Application Billing Center Developer

As a department or division intern the role will assist in establishing and maintaining strategies to meet organizational objectives. Under the direction of a senior level employee or manager the individual will work on projects that support the business area goals and results. Completes tasks using both interpersonal and technical skills appropriate to the specific job assignment, while adapting to new or changing situations in a team environment.

Hourly rate - $25 - $31 per hour.

Primary Accountabilities

• Develop an understanding of the organization’s business environment, corporate culture, and structure to support work initiatives.
• Open to and supports new ideas, systems, and procedures. Generate creative ideas and actions in response to changing situations.
• Supports and plans work on small projects with direction from management.
• May assume duties normally performed within the department, working alongside professionals who perform these roles.
• Presents project results to management and/or department personnel.
• Performs analytical work within the assigned functional area.
• Participates in projects related to application support, IT operations, business systems, process improvement, or technology initiatives.
• Other duties as assigned.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.
• Must be currently seeking a bachelor's, master's, or doctoral degree and be enrolled in an accredited college or university on a full-time basis, or as required by the university's co-op program.
• Must have achieved 24 semester hours of academic credit before beginning the first work term.
• Preferred degree programs include Computer Science, Information Technology, Management Information Systems, Computer Engineering, Software Engineering, or related technical disciplines.
• Coursework, academic projects, internships, or hands-on experience involving application support, software troubleshooting, IT support, systems administration, business applications, or related IT functions is preferred.
• Strong analytical, problem-solving, and communication skills preferred.
• Basic knowledge of software applications, operating systems, databases, or programming concepts is preferred.

Licenses
• Not applicable.

Travel Requirements
• Up to 10%.

Physical Requirements
• Work that primarily involves sitting/standing.

Working Conditions
• Not applicable.

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. 
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

This is a Hybrid position. Candidates must live within a 50-mile radius of the Madison, Wi. office and be able to report onsite a minimim 10 day in office attendance.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.