Internal Service Delivery Coordinator

Hybrid role, 3 days in our Fleet office. Checkit uniquely combines smart sensors and workflow software to provide the analytics and insights that complex organizations need to deliver a safer, more efficient and streamlined service to their customers. Our clients are spread across the healthcare, biopharma, assisted living, food service, retail and facilities management sectors. We are looking to add to our Internal Service Delivery team in our Fleet office, with the addition of a Internal Services Delivery Co-Ordinator. Reporting to the Internal Service Delivery Team Leader, you will work with our external customers to coordinate and manage the CAM Sensor Swap Program here at Checkit. What you'll be doing • Coordinate and manage the CAM Sensor Swap Program o Handle pick, pack, ship activities for self-swap customers o Quoting customers o Arranging calibration of sensors • Administer Small Works requests and manage fulfilment. o Process orders won to Small Works Projects o Providing customer updates o Ordering parts via Salesforce o Ensure all relevant information is gathered for Svc Del handover o Shipping • Calibration Certificate Uploads o Uploading calibration certificates to the customer portal • Covering Stores o Covering stores duties as required due to sickness / annual leave etc. What we're looking for Experience in customer facing or service-delivery roles Ideally some experience with logistics or technical administration Highly organised, and detail-focused Ability to maintain accurate records Clear, confident communicator Customer-focused with a strong service mindset Proficient with Microsoft Excel, Outlook, CRM tools Able to prioritise effectively Enthusiastic and proactive Driven, with ownership mindset Accuracy-focused Collaborative and supportive What's in it for you Checkit offer a range of benefits designed to give you the opportunity to learn and develop your skills, provide for your future, look after your routine healthcare, and feel protected if life throws you a curve ball. Our benefits include: Everyone gets a generous amount of leave, above the statutory levels, to help you rest and recharge Your birthday off in addition to your annual leave allowance 2 mental wellbeing days off per year, to take the time to reset and look after yourself Up to 20 paid sick days in any rolling 12 month period Health cash plan & BUPA dental to help with the costs of optical, dental and support for your mental wellbeing Access to Help@Hand health & wellbeing app Contributory pension scheme Enhanced maternity and paternity pay, and paid loss of pregnancy leave