International Client Operations Specialist | Private Client Services

Al Qantara Institute is a boutique international advisory firm with a presence in Paris and Dubai. We support entrepreneurs, investors, executives and internationally mobile families as they prepare to establish their personal and professional lives in France.

Relocating internationally involves many moving parts. Our role is to make the process easier by bringing together trusted specialists and coordinating the practical, administrative and logistical aspects of each client's journey.

As our international client portfolio continues to expand, we are looking for an International Client Operations Specialist to join our team.

Your Role

You will be responsible for coordinating the operational side of international client assignments and ensuring that each project progresses smoothly.

Working alongside senior advisors, you will communicate directly with clients, coordinate external professionals and keep track of the various actions required throughout the relocation process.

Key Responsibilities

• Coordinate client assignments from the initial onboarding through completion.
• Assist with the preparation and follow-up of residency and immigration files.
• Coordinate with legal, tax, real estate, relocation and education partners.
• Support clients with accommodation, school arrangements and practical settlement needs.
• Maintain regular communication and provide clear progress updates.
• Follow project schedules, deadlines and outstanding actions.
• Identify potential issues and help implement practical solutions.
• Prepare professional emails, reports and client documentation.
• Monitor developments affecting French administrative and immigration procedures.
• Ensure all client information is organised, accurate and strictly confidential.

About You

You are an organised and dependable professional who enjoys taking ownership of projects and making sure nothing is overlooked.

You are comfortable dealing with international clients, coordinating different stakeholders and managing several priorities at once.

The ideal candidate will have:

• Excellent written and spoken English.
• Professional French is strongly appreciated.
• Strong organisational and coordination skills.
• Excellent written and verbal communication.
• A strong eye for detail.
• A proactive and practical approach to problem-solving.
• The ability to work independently and manage competing priorities.
• Good knowledge of Microsoft Office and Google Workspace.

Previous experience in client services, international relocation, immigration support, executive assistance, consulting, hospitality, legal administration or private client services would be an advantage.

What We Offer

• A fully remote position with flexible working arrangements.
• The opportunity to work with international entrepreneurs, investors and families.
• Exposure to varied and high-value international assignments.
• Close collaboration with experienced advisors and specialist partners.
• An international and multicultural working environment.
• Opportunities to develop professionally within a growing advisory firm.
• The possibility to take on increasing responsibilities as the business expands.

How to Apply

If you are organised, client-focused and interested in working on international projects where coordination and attention to detail make a real difference, we would be pleased to hear from you.

Please send your CV together with a brief introduction to:

[email protected]