Internship - Administration Specialist

Hello! At Webfleet, we’re looking for an enthusiastic, highly motivated and results oriented Administration Specialist Intern in Amsterdam to support the regional Admin team in managing customer-related processes and learn about contract management, order processing, and customer service. This internship offers hands-on experience in administrative tasks, cross-functional collaboration, and exposure to the full customer lifecycle. What will your role be? 🧐 You will be Reporting directly into the Administration Team Lead/Mentor in the following activities: Contract Management Support the processing of contracts after customer sign-up. Learn how to ensure accuracy and timely handling of documentation. After sales activities Assist with data maintenance and simple contract changes. Help respond to customer inquiries via email or phone under supervision. Support complaint handling and invoice-related tasks. Support the Rental Return process. Support ad-hoc requests required to ensure continuity of business. Cross-Departmental Collaboration Shadow team members to understand coordination between Sales, Finance, and Customer Support. Assist in transferring information to relevant departments. Customer-Centric Approach Learn best practices for accuracy and quality in administrative work. Observe and apply solution-oriented thinking under guidance. Learning & Development Opportunities Participate in team meetings and knowledge-sharing sessions. Contribute to small projects or testing activities under supervision. Gain exposure to system improvements and documentation processes. What will it do for you? The opportunity to build your professional portfolio in a global technology company. You'll gain a holistic view of how an international business operates. You'll benefit from working within a core strategic department and learning from individuals at various levels and with a variety of expertise. Receive regular feedback on your work, with insights from an experienced team. Who is this for? You’re the right fit for this internship if you: Good communication skills: English + 2nd language (French or Dutch). Currently enrolled in a higher education program, such as a Bachelor's or Master's program. Preferred: field of study to be adjacent to role expectations, such as Business Administration, Sales, Finance Mandatory to be able to make a 6-month agreement with the university. Strong interest in working in a B2B environment Ideally, some experience in a customer-facing position. Ideally, experience with process documentation (eg. flow charts + process description) + process improvement. You are solution-oriented and accurate person with a positive attitude. Enjoy working in a team in an international and dynamic environment. Good computer and administration/organization skills. Understanding technical issues is an asset. Let’s not forget the good stuff! Flexible work schedule with up to 2 days of remote working; Birthday off. Volunteering time off. Unlimited Access to LinkedIn Learning. Access to Gofluent platform to learn new languages. Employee Assistance Program. Free access to CALM (top mental health app). Internship allowance. A 6-month Internship contract. Who are we? Webfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations. Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business. More information at: webfleet.com . Follow us on X: @WebfleetNews and LinkedIn @Webfleet . For more information on Bridgestone corporation visit Bridgestone.com or the Bridgestone Newsroom . Want to join us? If that’s a yes, please apply and upload your CV (In English) We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.