Investor Relations VP

About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. Your Role: Leading to one or more Investor Relations Teams, the Vice President (‘VP’) is responsible for the overall client relationship management in IR and demonstrates an ability to take on a multi-faceted role, leading and managing an Investor Relations teams in the areas of client relationship management, team management and client reporting. Coach, develop and provide direction of IR teams while creating an environment that motivates, rewards, and supports the team. Regular review of all Key Performance and Risk indicators (“KRI”) for the teams, encourages/implements testing of controls within the team. Ensuring that all daily, weekly and monthly operational and reporting deliverables for both internal and external clients are met in a timely and accurate manner. Support the team to ensure projects are planned, coordinated and seen through to completion. Identify, recommend and implement areas in the team where procedures, processes, controls and client servicing arrangements may be improved and review internal controls and procedures on a regular basis. Conduct performance appraisals for team members. Run Succession Planning and Resource Management that includes participating in interviews and the selection process of new team members. Communicate Citco’s organizational vision and goals to teams in addition to reviewing department goals within IR. Propose and develop department-wide operational improvements in consultation with the other VPs in IR. Seek out and participate in policy, procedure changes and developments. Participate in IR initiatives to maintain Citco’s pre-eminent position in the marketplace. Establish a network of internal contacts across departments, locally and globally, and leverages this network to provide solutions for clients and to drive forward CFS strategic initiatives. Maintain a thorough understanding of Citco systems and to remain apprised of regulations that affect IR. Encourage teams to be proactive in identifying potential issues and the root cause of incidents and opportunities for improvement. Ensure all incidents are addressed and reported timely, and to the mutual satisfaction of CFS and client; Debrief team on incident resolution and raise awareness across peer group. Participate in marketing and sales pitches to explain Citco’s service offering and join senior management on client visits. Assist auditors and other fund participants. About You: Bachelor’s Degree in Accounting / Finance / Economics or comparable Investor relations and finance experience. 5- 7 years’ experience in the Hedge Fund industry, preferably in Investor Relations and/ or Client Service with some exposure to accounting and performance reporting. Minimum 2 years’ experience successfully managing a large group. Proven track record of being dedicated to servicing a group of high profile Alternative Investment Funds. Proven client relationship skills. Strong knowledge of Microsoft Office. Our Benefits Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.