Invoicing Accounting Coordinator

Job Summary:

The Invoicing Accounting Coordinator is responsible for accurate and timely customer invoicing while meeting customer-specific billing requirements. This role works closely with internal departments to resolve billing issues, track orders, and ensure proper supporting documentation.

Duties and Responsibilities:

• Monitor unbilled orders and follow up to ensure timely invoicing.
• Review purchase orders, shipping documents, and other billing support for accuracy.
• Track shipments and resolve billing or delivery discrepancies.
• Understand customer-specific billing requirements and deadlines.
• Calculate freight, shipping, and other applicable charges.
• Prepare and process invoices using Infor LN and supporting documentation.
• Process and track prepayment and installment orders.
• Review and process customer credits.
• Submit invoices and credits via email, customer portals, and procurement websites.
• Maintain billing documentation for audit purposes.
• Work with Account Services, Sales, Shipping, AR, and Accounting via Zoom, email, or in person to resolve billing issues.
• Manage special projects within the department as needed.
• Has a basic understanding of Accounts Receivable processes and prior AR knowledge to assist with projects as needed.

Skills:

• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to prioritize tasks and meet billing deadlines.
• Strong problem-solving skills and ability to resolve discrepancies.
• Good written and verbal communication skills.
• Ability to manage special projects and multiple priorities.
• Ability to work independently while contributing to a team environment.
• Willingness to learn new processes and adapt to changing business needs.

Behaviors:

• Accountability – Takes ownership of assigned responsibilities and follows through on open items.
• Communication- Communicates clearly and professionally through email, Zoom, and in person.
• Dependability – Consistently meets deadlines, follows through on commitments, and helps support team coverage and workload needs.
• Adaptability – Adjusts to changing priorities, processes, and business need
• Teamwork – Supports cross-training, shares knowledge, and helps team members when needed.

Education & Experience:

Associate’s degree preferred

About RTC

RTC masters the design and detail of retail, helping brands and retailers improve the shopping experience and grow their bottom line. We design retail programs and environments, execute them globally, and build products that improve retail performance. We provide our clients with a cohesive brand experience, expanded retail presence, and consistently better results at a lower total cost. Learn more at http://www.rtc.com/.

Why should you consider a career at RTC?

Benefits

• Hybrid schedule: at least two in-office days per week after onboarding
• Medical coverage through Blue Cross Blue Shield (options include 2 PPO plans and 1 HMO plan)
• Dental insurance (offered through 2 PPO plans)
• Access to BCBS Benefit Value Advisor and Member Rewards programs
• Flexible Spending Accounts (for health and dependent care)
• Commuter transit benefit
• 401(k) plan with 6% contribution and 3% company match, including a Roth option
• Company-paid life insurance (3x salary, with the option to purchase additional coverage)
• Company-paid short-term disability insurance (long-term disability optional)
• 16 days of PTO each year
• 9 paid holidays
• Tuition assistance program

Perks

• Early Fridays year-round (finish at 2:30 PM)
• Volunteer Time Off (VTO) plus company-sponsored volunteer activities

Wellness

• PTO is encouraged for vacations and mental health breaks
• Employee Assistance Program offering legal, financial, and counseling resources
• Discounts on fitness center memberships for employees enrolled in Blue Cross plans
• 100% coverage for preventive care, including annual check-ups and screenings
• Lactation rooms available for new mothers at the Rolling Meadows location
• Annual on-site flu clinics in Romeoville and Rolling Meadows for employees and covered dependents (or covered through insurance if off-site)

Career Development & Training

We encourage your professional growth and development. We offer mentors with deep industry experience and management who will assist you in defining and realizing your short and long-term career goals and a variety of opportunities for training and advancement.

Compensation

The base salary range for this position is budgeted for $42,685-$62,321, with eligibility for an annual bonus. The actual base salary depends on various factors and could be above or below the range depending on the applicant's qualifications, years of relevant experience, specific skills, level of education, business needs, and market demand. The full salary range for this role reflects this position's competitive labor market value and provides an opportunity to progress as associates grow and develop within the role. Bonuses are paid based on RTC’s financial results. Any payouts awarded in the first year of employment are pro-rated based on the start date. Program rules are subject to change at management’s discretion.

RTC is an equal-opportunity employer. Women, individuals of all ethnicities, people with disabilities (intellectual and physical), and Veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, sex (including gender identity, sexual orientation, and pregnancy), age (40 or older), disability or genetic information, marital status, citizenship status, religion or any other basis prohibited by law.RTC is in compliance with Child Labor Laws.

https://www.eeoc.gov/poster