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Job Posting ID: ISIJP00011207
Job Posting Title: Event Coordinator 2
Description: Primary Function o
m Specialist is responsible for coordinating a critical
piece of the Intuitive Technology Training Pathway. This role primarily focuses
on developing and enhancing stream-lined processes and building key
cross-functional relationships for all customer programs. Coordinators
consistently deliver the highest level of service to ensure the best possible
customer experience with every interaction.
Roles & Responsibilities:
• Collaborate with Customer Training, Marketing and other
groups to meet business needs and support program coordination through back-end
set up, communications, registration, logistics, payments and follow-up.
• Manage approval flows and exceptions.
• Provide excellent customer service to both internal and
external customers in all interactions through phone calls, emails, and
in-person meetings.
• Manage event resources in business system to ensure
accurate searchable data for sales.
• Identify process improvements to drive operational
efficiencies.
• Support new sales representatives on the registration
request process in SalesForce.com • Mentor new hires and on-board
cross-functional teammates.
• Develop strong working relationships with various
medical professionals including surgeons and hospital administration.
• Maintain critical documentation for standard operating
procedures for key processes.
• Working knowledge of all programs and events that the
group coordinates and be able to provide support wherever needed.
Skills, Experience, Education, & Training:
• Minimum bachelor’s degree or relevant work experience
is required • Minimum 3-year experience in biotech or medical device
organization preferred.
• Ability to lead others by example through all
interactions.
• Proven ability to develop and implement new processes
to support evolving business needs.
• Ability to analyze complex situations and collaborate
to find creative solutions.
• Demonstrated ability to work creatively amidst
competing priorities to deliver programs on-time.
• Excellent organizational skills and ability to
multi-task.
• Self-starter with ability to take ownership of
responsibilities with minimal direction.
• Demonstrated ability to learn and adapt quickly in a
dynamic environment.
• Superior verbal/written communication, teamwork, and
interpersonal skills to work effectively with cross-functional groups.
• Proven ability to train others on new processes
utilizing different mediums, phone, web-conference, or in person.
• Experience in MS Office Suite preferred.
• Working knowledge of CRM and ERP systems – SFDC and SAP
a plus.
• Experience with database applications preferred
Job Posting Start Date: 08/18/2025
Job Posting End Date: 08/17/2026
Business Unit: Marketing Function
Site: Remote (CA)
Location: Sunnyvale
Posting Information
Job Posting Owner: -
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(ISI, insite-agent09-0, z25090322273654089507205)