Job Description Job Posting ID: ISIJP00011717 Job Posting Title: UI/Human Factors Engineer 3 Description: IMPORTANT: Suppliers should not submit workers whose physical residence is within the following states due to Intuitive tax and operating entity structure: Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, and Tennessee. Please interpret this as Intuitive policy to which all suppliers are required to comply. ********************************************************************************** ***Important Notes to supplier: *** (US) -Sub-vending not allowed - Worker needs to be on your direct W2. - Need to do a proper-pre technical screening. - Need to have recruiter screening summary on top of resume. - Including Skill matrix and Writeup from worker on these skills is a plus. - All past projects should have durations and locations - Ensure that candidate resumes include availability, location, initial screening notes -While accepting the interview request in Fieldglass, add the candidate contact details in the comments section. -Confirm the candidate’s availability and attendance on the interview day. If the candidate is unresponsive or unable to attend, please inform us in advance. -All submitted profiles must be within proposed bill rate • Actual Job Posting Title: User Experience Researcher • Contract/possibility for conversions: N/A • Max bill rate: $101.25/hr • Onsite/Hybrid/Remote: Hybrid, Minimum 3 Days Per Week • Only Locals/Nonlocals can be submitted: Sunnyvale, CA • Mode of interview: Zoom • No of rounds of interview: 2 • New JP or Backfill position: New Req Primary Function of Position As part of the User Experience (UX) ecosystem supporting Intuitive’s internal Learning Management System (LMS), the Human Factors & Interaction Designer (Digital Learning) works closely with Product Management, Interaction Design, Visual Design, and Engineering to ensure learning experiences are safe, effective, and highly usable. The individual conducts user research, analyzes workflows, evaluates usability risks, and synthesizes insights into actionable requirements. This role contributes primarily to human factors and usability engineering while also supporting interaction and visual design tasks when needed to ensure cohesive, on-brand user experiences. Essential Job Duties Plan, execute, and synthesize user research including interviews, observations, simulations, task analyses, surveys, and persona development to understand user interactions with digital learning workflows. Conduct usability evaluations across development stages, from early prototypes to validation-ready experiences, documenting findings and clear recommendations. Analyze and compile results of research and usability testing into concise, transferable formats; communicate insights to product teams and leadership. Contribute to workflow and user interface design by providing usability-driven recommendations to mitigate user errors and reduce cognitive load. Assist in creating and refining UI requirements documents, written specifications, and detailed documentation describing design intent for engineering. Support Interaction and Visual Designers as needed by ensuring alignment with design system patterns, information hierarchy, typography, layout, iconography, and motion principles. Collaborate with product and technical stakeholders to capture requirements, align priorities, and define scopes; provide schedules and status updates for HF/usability deliverables. Advocate for user needs and usability best practices across cross-functional teams, balancing safety, effectiveness, and business constraints. Support ongoing improvements by tracking usability issues, helping prioritize fixes, and escalating critical risks as appropriate. Required Skills and Experience 3-5 years of experience across UX domains, interaction design, and UX research, with demonstrated experience using research to inform shipped digital experiences. Demonstrated ability to plan and conduct structured user research and usability evaluations; synthesize findings into actionable recommendations. Strong written and verbal communication skills; ability to clearly articulate user needs and design rationale to cross-functional partners. Experience producing clear documentation (research plans, protocols, reports, task/workflow analyses, usability issue/risk analyses, and requirements). Ability to collaborate effectively with Product Management, Engineering, Interaction Design, and Visual Design in fast-paced, ambiguous environments. Familiarity with digital collaboration and research tools (e.g., Qualtrics, Mural, Smartsheet or similar). Required Education and Training Bachelor’s degree in Human Factors Engineering, Cognitive Psychology, Human-Computer Interaction (HCI), Human-Centered Design, Computer Science (HCI emphasis), or related field. Master’s degree preferred. Working Conditions Set Schedule, 3 days per week in office. (2 days remote) Preferred Skills and Experience Experience supporting or contributing to design systems and evolving UI patterns based on user needs. Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Zeplin, InVision, Framer, or similar). Experience iterating on digital products while balancing user, engineering, and business constraints. Exposure to learning platforms (LMS/LXP), content authoring workflows, or accessibility best practices is a plus. Job Posting Start Date: 03/16/2026 Job Posting End Date: 12/31/2026 Business Unit: Training and Education Function Site: 3420 Central Expressway, Santa Clara 95051 Location: Sunnyvale Requirements Requisition Number: ISIJP00011717 Title: User Experience Researcher Pay Rate: $75.00/HR W2 Location: Sunnyvale, CA Hybrid, Minimum 3 Days Per Week Look for candidate with 3–5 years in UX Research or Human Factors roles and experience working in product teams, not just agency-only. The role supports product teams building internal learning tools, so it’s very workflow-heavy and usability-focused. IMPORTANT: This is not a pure visual designer. This is not a pure academic researcher. This is not a UI-only role. 3–5 years of UX Research + Interaction Design exposure Structured research methods (interviews, usability testing, task analysis, surveys) Usability evaluation & risk analysis experience Experience influencing shipped digital products Strong documentation and reporting skills Bachelor’s degree in HCI / Human Factors / Cognitive Psychology or related
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