IT Administrator

IT Administrator We usually respond within a week We're not just building an ecommerce platform. We’re reshaping how fashion & lifestyle brands scale globally. Our API-first, headless SaaS platform supports over 300 brands in delivering localized, high-performance shopping experiences across 120+ countries. Backed by a 50 million SEK investment from the H&M Group, we power leading names like COS, ARKET, & Other Stories, Weekday, Nudie Jeans, and Paul Smith. Brands trust Centra to run operations in 20+ markets - a reflection of the platform’s flexibility and efficiency. Why Join Centra? Technology is at the heart of everything we do. As our IT Administrator, you'll help ensure that every Centra employee has the tools, access, and support they need to do their best work. You'll play a key role in maintaining a secure, reliable, and scalable internal IT environment across our offices in Wrocław, Stockholm, and London. This is a hands-on role where no two days are the same. From resolving technical issues and managing Apple devices to coordinating onboarding and offboarding, improving documentation, and supporting ISO 27001 compliance, you'll have a direct impact on how efficiently and securely our teams operate. If you're someone who enjoys solving problems, bringing structure to complex environments, and continuously improving how internal IT services are delivered, we'd love to hear from you. What You’ll Do. Provide day-to-day IT support for Centra employees across our three office locations, ensuring requests are resolved efficiently and with a great internal customer experience, Coordinate IT onboarding and offboarding, making sure equipment, accounts, and access rights are provisioned and revoked accurately and on time, Manage and maintain our Apple device ecosystem, including MacBooks, iPhones, Apple Business Manager, endpoint protection, and Mobile Device Management, Administer and support core internal platforms, including Google Workspace, Slack, Jira, and other business-critical applications, Own IT asset lifecycle management by maintaining accurate inventories, hardware records, and configuration databases, Create, improve, and maintain IT documentation, helping transform operational knowledge into clear, scalable processes, Support internal and external ISO 27001 audits by ensuring IT processes, documentation, and controls remain compliant. What We’re Looking For. Experience delivering high-quality IT support in a growing organization, with a structured approach to problem-solving and ownership, Strong knowledge of the Apple ecosystem (macOS, iOS, Apple Business Manager) and experience administering Google Workspace, Familiarity with collaboration and IT administration tools such as Slack, Jira, and Mobile Device Management solutions (e.g. Iru), A highly organized, detail-oriented, and service-oriented mindset, with a passion for improving processes and creating clear documentation, Experience with ISO 27001, endpoint security, or IT asset management is a plus, Strong written and spoken English communication skills, Interest in new technologies, including AI, combined with an understanding of security and organizational risk is nice to have. Our Recruitment Process. Introductory Interview: Meet our recruiter, discuss your experience and expectations. (Online, 30–45 min) Technical Interview: Dive into technical discussions. (Online or onsite 1.5–2h) Ways of Working Interview: Explore your alignment with our values and meet the team. (Online or onsite, 1h) We’re committed to fair, inclusive hiring and to building a team with diverse perspectives. If you need adjustments during the process, please let us know. Recruiting scams are on the rise, remember that Centra employees will only contact you from @ centra.com email addresses. We will never ask for money, fees, or banking information as part of the process. We do not conduct interviews or do outreach via messaging apps (WhatsApp, Telegram, Messenger etc.) If you're unsure about a communication, don't click any links and email [email protected] . Department Product & Engineering Team Locations Wrocław Remote status Hybrid Wrocław Life at Centra Our goal is to foster a work environment where all employees feel valued, motivated, and fulfilled. We keep the hierarchy flat and the employee perks on point so our teammates stay driven, bright-eyed and ready to take on new challenges every day. About Centra Technology We’re a fast-growing, equal opportunity company on a mission to help brands accelerate globally through our advanced e-commerce platform. Co-workers About 115